VEHICLE INSPECTOR

Area Agency on Aging of Western Arkansas, Inc.; Fort Smith (AR); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid Training

Health insurance

Paid time off

Job summary

Area Agency on Aging of Western Arkansas, Inc. is seeking a compassionate Vehicle Inspector in Fort Smith, AR to ensure fleet safety and reliability. You will inspect vehicles, assist with scheduling, and maintain logs under the Transportation Department.

This full-time role offers hands-on work and training opportunities, supporting aging and disabled clients to stay safely at home while upholding high safety standards.

Qualifications

• High school diploma or equivalent required.
• Experience in mechanical/automotive inspection preferred.
• Dispatching experience preferred.
• Familiarity with Fort Smith and surrounding areas preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Proficient in MS Office programs.
• Must possess a valid driver's license.
• Must be at least 25 years old.

Responsibilities

• Inspect vehicles and key systems; identify and report issues to the Compliance Officer.
• Answer calls related to transportation services; identify the agency and yourself.
• Schedule transportation for contract and private pay clients; distribute schedules to drivers.
• Maintain logs, inspection reports, and documentation; ensure data is current and stored properly.
• Respond to questions and concerns from clients and drivers; escalate when needed.
• Enter client data for monitoring and reporting; assist with regular regulatory reporting.
• Support process improvements to streamline operations and scheduling.
• Attend required trainings and stay informed of policies and safety standards.
• Follow all safety policies, wear proper ID, and report safety concerns.
• Track trips and related expenses; submit receipts and documentation.
• Support transportation team with other duties as assigned.

Skills

Mechanical experience

Dispatching experience

Communication skills

Organizational skills

Driver's license

MS Office

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Description

Why Join Us?

At AAAWA, a non-profit organization dedicated to helping aging individuals remain in the comfort of their own homes, we are committed to providing high-quality care that promotes independence, dignity, and well-being. As a member of our team, you'll play an integral role in enhancing the lives of seniors and individuals with special needs, supporting them to live safely and comfortably at home. We value our employees and offer a supportive, team-oriented environment where you can grow professionally.

Benefits include:

Paid Training: Get paid while attending mandatory training sessions that will help you succeed and advance in your role.

Benefits: Receive up to 1.5% Employer match for your retirement account. Full-time employees can receive health insurance, dental insurance, vision, and more.

Paid Time Off: Generous PTO package that equates to 10 days in your first year, in addition to 9 paid holidays.

Join us in making a difference and be part of an organization that truly cares about both its clients and its employees.

Job Title: Vehicle Inspector

Location: Fort Smith, AR

Department: Transportation

Reports To: Transportation Manager

Employment: Full-time

Position Summary:

We are seeking a compassionate and dedicated Vehicle Inspector to provide assistance to our Transportation programs by examining our fleet of motor vehicles for damage, missing parts and/or mechanical problems to ensure all vehicles are safe to operate. This position is also responsible for providing backup services to the Transportation department and assist with scheduling, when needed.

Key Responsibilities

• Vehicle Inspections: Inspect vehicles and key systems (including ramps, hoses, and mechanical components). Identify and report any issues to the Compliance Officer. Maintain inspection logs and ensure vehicle safety standards are met.
• Call Management: Answer all incoming calls related to transportation services promptly and professionally. Identify the agency and yourself, and ensure calls are handled efficiently and courteously.
• Scheduling & Coordination: Schedule transportation for both contract and private pay clients, when needed, using designated software platforms. Distribute schedules to drivers and assist with real-time adjustments as needed.
• Recordkeeping: Maintain accurate logs, service records, inspection reports, and other required documentation. Ensure all data is current and stored according to compliance standards.
• Customer Service: Respond to questions, concerns, and complaints from clients and drivers. Resolve issues when possible and elevate concerns to Transportation Manager or Director of Transportation timely.
• Data Entry & Reporting: Enter and manage client data for program monitoring, compliance, and service tracking. Assist with regular reporting to support operational and regulatory needs.
• Process Improvement: Work with management to streamline operations, improve scheduling efficiency, and enhance overall service delivery.
• Training & Development: Attend all required trainings, workshops, and educational sessions to stay informed of policies, procedures, and safety standards.
• Compliance & Safety: Follow all safety policies and traffic regulations. Wear appropriate identification during work hours and report any violations or safety concerns immediately.
• Expense & Trip Tracking: Keep records of trips and any associated expenses, such as fuel purchases. Submit receipts and documentation as required.
• Additional Duties: Support the transportation team and perform other tasks as assigned to ensure quality service and efficient operations.

Area Agency on Aging of Western Arkansas, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

• Minimum of a High School Diploma or Equivalent required.
• Mechanical/automotive/inspection experience preferred.
• Dispatching experience preferred.
• Familiarity with Fort Smith and surrounding cities/towns is preferred.
• Excellent verbal and written communication skills.
• Excellent organizational skills.
• Ability to proficiently use and perform key functions of MS Office programs.
• Ability to keep and maintain confidential information.
• Ability to work closely and effectively with employees and management.
• Must possess a valid driver's license.
• Must be at least 25 years old.
• Ability to operate, carry and transport various tools for minor repairs.