VEHICLE EXCHANGE SALES

Gettel Automotive Group; Tampa (FL); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Plan

Holiday Pay

Paid Vacation

Paid Training

Growth Opportunities

Flexible Schedules

Employee vehicle purchase

Saturday Lunches

Disability Plans

Job summary

Gettel Automotive Group at Gettel Stadium Toyota in Tampa, FL is seeking an energetic Vehicle Exchange Sales professional. Follow the Gettel University sales process to guide customers through vehicle exchanges and maximize satisfaction.

You will log interactions in the CRM, schedule service appointments, and complete delivery checklists, while upholding a professional appearance and a proactive daily plan.

Qualifications

• Adhere to the Gettel University sales process as taught.
• Utilize the sales process in all customer interactions.
• Maintain professional appearance and daily planning.

Responsibilities

• Provide excellent customer service per dealership guidelines.
• Prospect and log customer interactions in the CRM.
• Set first service appointment at sale and complete delivery checklists.
• Use dealer plates for test drives when appropriate.

Job description

Job DetailsJob Location: Gettel Stadium Toyota - Tampa, FL 33614

At Gettel, our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. We offer a variety of training for everyone from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity when conducting business. We are committed to an environment where the customer is always treated with respect and dignity...

What We Offer

• Medical, Dental & Vision Insurance
• Life Insurance
• Health Savings & Flex Spending Accounts
• Short & Long Term Disability
• 401K Plan
• Holiday Pay
• Personal & Sick Days
• Paid Vacation
• Paid Training
• Growth Opportunities
• Flexible Work Schedules
• Discounts on products & services
• Employee vehicle purchase plans
• Saturday Lunches
• Accident & Critical Care Plans

QualificationsGENERAL RESPONSIBILITIES – VEHICLE EXCHANGE SALES

• Adhere to the Gettel University’s sales process as taught.
• Management has been through the same sales class as well as a corresponding sales management class so you should expect them operating under the same process.
• Utilization of the sales process taught in class is mandatory. Do not short cut the process as this diminishes the customer experience, lowers CSI and results in gross profit erosion.
• If you ever feel you need additional training please notify your general manager and we will make sure you can attend another class or you get additional attention while trainers are in your store.
• Our obligation to you is to give you all the support and training you need to be successful and in return we ask from you 100% compliance with our sales process and utilization of sales tools. It’s a win-win opportunity for both of us!
• Maintain personal professional appearance and personal hygiene at all times.
• Have a plan for the day every day.
• Come to work with a positive CAN DO attitude!
• Utilize a dealer license plate for all test drives and all necessary times to leave the premises in a vehicle.
• Provide EXCELLENT customer service in accordance with dealership guidelines and the manufacturers requirements.
• Prospect and notate through our CRM all customer interactions whether in person, on the phone, through email, through regular mail.
• Understand and adhere to the Gettel Policy and Procedures Manual. There are to be no deviations from this manual.
• Upon the sale of a vehicle, set the first service appointment using the process developed for your store.
• Customer pay-offs must be accurate and for the period as required at your store.
• Complete all delivery checklists as required by management.