Vehicle Diagnostics and Calibration Specialist

Safelite Group; Nashville (TN); Presencial; USD 34.000 - 49.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) plan with company match

Paid time off

Holidays & volunteer days

Tuition reimbursement

Descripción de la vacante

Safelite Group seeks a Vehicle Diagnostics and Calibration Specialist to perform full recalibration of cameras, radar, lidar and sensors following OEM specs. You will support training, provide technical guidance and promote recalibration services during sales calls.

Additionally, you will help drive service growth across collision centers and fleets, maintain calibration tools, and ensure quality documentation for safety and compliance.

Formación

• High School Diploma or GED required or preferred.
• 1–3 years automotive repair, collision, or ADAS recalibration experience preferred.

Responsabilidades

• Perform full body recalibration for camera, radar, lidar, and sensors.
• Follow OEM specifications, procedures and safety requirements.
• Troubleshoot recalibration issues and provide technical support.
• Maintain calibration equipment and stay updated with software.
• Support training and knowledge sharing with team members.

Conocimientos

Diagnostic equipment

ADAS recalibration

Troubleshooting

Calibration tools

Training support

Educación

High School Diploma / GED

Herramientas

Calibration tools

Software updates

Descripción del empleo

A Brief Overview

The Vehicle Diagnostics and Calibration Specialist uses diagnostic equipment to perform vehicle diagnostics and recalibration of cameras, radar, lidar, and other sensors. The role completes recalibration work in accordance with vehicle manufacturer specifications following body repairs or other qualifying events. The Specialist also supports equipment training and onboarding, provides technical guidance, and promotes recalibration services through customer outreach, lead identification, and on-demand service during sales calls.

What you will do

Technical Operations

• - Perform full body recalibration work, including camera, radar, lidar, and sensor alignment for modern vehicles.


• - Follow OEM specifications, documented procedures, and safety requirements for all recalibration work.


• - Follow established standard operating procedures and provide feedback on opportunities to improve them.


• - Troubleshoot recalibration issues, provide technical support within the scope of the role, and elevate complex concerns when needed.


• - Maintain calibration equipment, tools, and software updates to ensure optimal performance.


• - Complete required quality checks and documentation to support accuracy and compliance for assigned work.


• - Provide input on tool and technical process improvements that may improve efficiency and service quality.


• - Auto Glass knowledge a plus; openness to training for auto glass in order to service calibration customers.

Sales & Revenue Generation

• - Drive sales growth of recalibration services across collision centers, dealerships, and fleet partners.


• - Identify and develop new business opportunities for recalibration services.


• - Partner with estimators, service advisors, and leadership teams to ensure recalibration is properly scoped and sold on every eligible repair.


• - Educate internal and external stakeholders on the value and necessity of recalibration services for safety and compliance.


• - Support pricing strategies, service packages, and upsell opportunities.


• - Track sales performance, KPIs, and revenue targets for recalibration services.


• - Build strong relationships with key accounts to expand service adoption.


• - Deliver presentations and workshops to promote recalibration awareness and adoption.

Training & Knowledge Support

• - Assist technical development teams with delivering training on ADAS systems and recalibration procedures.


• - Support established onboarding and certification activities for new hires.


• - Provide peer guidance and practical technical support to team members as needed.


• - Stay current with evolving vehicle technologies and share relevant knowledge with technical teams.


• - Potential to be trained on auto glass as a potential request from calibration customers.

Compliance & Quality Assurance

• - Follow OEM standards, safety requirements, and established industry practices.


• - Maintain detailed documentation for all recalibration services performed.


• - Participate in quality reviews, audits, and inspections as requested.


• - Maintain awareness of regulatory and technical updates affecting vehicle safety systems.


• - Support dispute resolution and provide documentation when calibration services are challenged.

Performs other duties as assigned

• - Complies with all policies and standards

What You'll Get

• $30+ hourly base pay paid out weekly.


• Additional 5-15% commission opportunity, allowing you to increase your earnings based upon performance.


• $10K retention bonus package, rewarding your commitment and a long-term success with the team.


• A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.


• Program to buy additional PTO or sell unused time up to 16 hours.


• Up to $5,250 annually in tuition reimbursement.


• Paid training and all the tools and resources you'll need to be successful.


• View all our health, wealth, and life offerings at www.safelitebenefits.com .

Education Qualifications

• Valid state-issued driver's license and any other licenses (as required by federal, state and local laws) to operate a company vehicle. - On-the-job training/completion of Safelite SafeTech™ certification. Required


• High School Diploma GED/Equivalent Preferred

Experience Qualifications

• 1-3 years Experience in automotive repair, collision, or ADAS recalibration Preferred

Skills and Abilities

• Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs.


• Ability to stand for extended periods, work in tight spaces, bend and twist body


• Ability to use a variety of hand tools and power tools safely and effectively


• Ability to