Vehicle Delivery Concierge: Tech Setup & Customer Handoffs

Crossroads Chevrolet; Mount Hope (WV); On-site; USD 36,000 - 48,000; Full time

Job summary

Beckley Chevrolet is seeking a Delivery Expert to create an outstanding delivery experience for every customer at the time of purchase. You will deliver vehicles, set up OnStar, pair phones, and walk customers through features to ensure confidence and satisfaction.

Join a team that values a professional, friendly approach and offers competitive pay based on experience. This role emphasizes customer-facing interactions and post-delivery support.

Qualifications

• Strong communication and customer service skills.
• Comfortable with vehicle technology and mobile device pairing.
• Positive attitude and professional appearance.
• Ability to explain features clearly and patiently.
• Dependable, organized and detail oriented.
• Valid driver’s license and clean driving record preferred.

Responsibilities

• Deliver all sold vehicles to customers at the time of purchase.
• Set up OnStar in equipped vehicles.
• Pair customers’ phones with Bluetooth and vehicle technology.
• Review vehicle features, controls, and functions with customers.
• Ensure each customer feels confident and comfortable with their new vehicle.
• Assist customers with any after-sale questions or needs.
• Provide a professional, friendly, and helpful experience from delivery forward.
• Create taillight ownership video.

Skills

Customer communication

Customer service

Vehicle tech & pairing

Explain features clearly

Dependable & organized

Valid driver's license

Job description

Beckley Chevrolet is seeking a Delivery Expert to create an outstanding delivery experience for every customer at the time of purchase. You will deliver vehicles, set up OnStar, pair phones, and walk customers through features to ensure confidence and satisfaction.

Join a team that values a professional, friendly approach and offers competitive pay based on experience. This role emphasizes customer-facing interactions and post-delivery support.