Veeva Vault CTMS Consultant

WinWire Technologies Inc.; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

WinWire Technologies Inc. is seeking an experienced Veeva Vault CTMS Consultant to provide Tier 2/3 support, CTMS integrations, and data operations in a remote, direct-hire capacity.

The role emphasizes API design, Vault Loader operations, data governance, and cross-platform analytics with AWS, Python, and SQL. Collaboration across clinical, data management, and technology teams is essential.

Qualifications

• 8+ years of experience with Veeva Vault Clinical / CTMS technical support or administration.
• Experience with CTMS integrations, APIs, and external partner system integrations.
• Proficiency with Vault Loader, data governance, and data quality.
• Strong SQL and Python for data processing and automation.
• Experience deploying and supporting dashboards and analytics.

Responsibilities

• Provide Tier 2/3 support for Veeva Vault Clinical and CTMS environments.
• Design, troubleshoot, and maintain CTMS integrations and APIs.
• Manage external partner user conversions and onboarding-related activities.
• Perform Vault administration: users, roles, security, DACs, permissions.
• Execute Vault Loader operations for bulk data migrations.
• Develop and maintain SQL/VQL queries, reports, dashboards, and analytics.
• Integrate Veeva data with enterprise platforms (Databricks, Tableau, Oracle BI).
• Leverage AWS Glue, Python, and SQL for data integration and automation.
• Collaborate with clinical, data management, and tech stakeholders.

Skills

Veeva Vault CTMS

CTMS integrations

APIs

Veeva Vault administration

Vault Loader

SQL

Python

Data governance

Data analysis

AWS

Databricks

Tableau

Oracle BI

RDS

Jira/Azure DevOps

Tools

Databricks

Tableau

Oracle BI

AWS Glue

Job description

Veeva Vault CTMS Consultant

Full-Time / Direct-Hire – REMOTE

We are seeking an experienced Veeva Vault Clinical / CTMS Integration & Data Support Engineer responsible for providing Tier 2/3 technical support, administration, integration, data management, and reporting capabilities across Veeva Vault Clinical (CTMS/eTMF) and connected enterprise platforms. The role will support CTMS– integrations, external partner user conversion, CTMS APIs/integrations, Vault Loader operations, data governance, and cross-platform analytics.

Skills / Experience

• 8+ years of experience in Veeva Vault Clinical / CTMS technical support, administration, configuration, or integration; 5+ years of experience working with Veeva Vault Clinical, including CTMS and/or eTMF
• Strong experience with CTMS integrations, APIs, and external partner system integrations
• Strong experience with Veeva Vault administration, security, DACs, permission sets, and user administration
• Experience with Vault Loader and bulk data operations
• Experience with VQL and SQL for data querying, analysis, and troubleshooting
• Hands-on experience with Veeva Data Dictionary and data governance
• Strong experience troubleshooting Tier 2/3 production issues in Veeva Vault Clinical
• Experience with external partner user conversion and user/data migration activities
• Experience developing and supporting reports, dashboards, and analytics
• Experience integrating Veeva data with enterprise platforms such as Databricks, Tableau, Oracle BI, and data lakes
• Working experience with AWS services, including AWS Glue, IAM, and RDS
• Strong Python and SQL skills for data processing, integration, and automation
• Ability to analyze complex integration and data issues across multiple platforms

Job / Role Description

• Provide Tier 2/3 technical support for Veeva Vault Clinical and CTMS
• Support CTMS integrations and external partner integrations
• Manage external partner user conversion and onboarding-related technical activities
• Design, troubleshoot, and maintain Veeva APIs and CTMS integrations
• Perform Vault administration, including users, roles, security, DACs, permission sets, and access management
• Execute and support Vault Loader activities for bulk data operations and migrations
• Maintain and support the Veeva Data Dictionary and associated data governance processes
• Troubleshoot data synchronization, integration failures, and data-quality issues
• Develop and maintain SQL/VQL queries, reports, dashboards, and analytics
• Support integration of Veeva data with Databricks, Tableau, Oracle BI, RDS, and enterprise data lakes
• Leverage AWS Glue, Python, SQL, and other technologies for data integration and automation
• Collaborate with clinical, business, data management, and technology stakeholders
• Document technical solutions, root-cause analysis, support procedures, and integration processes
• Proactively identify opportunities to improve platform stability, data quality, automation, and operational efficiency; Communicate effectively with internal and customer stakeholders
• Provide constructive feedback during code reviews and be open to receiving feedback on your own code
• Problem-Solving and Analytical Thinking; Capability to troubleshoot and resolve issues efficiently
• Prior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOps
• Provides regular updates, proactive and due diligent to carry out responsibilities

Secondary Skills / Good to have

• Understanding of pharmaceutical/biopharmaceutical clinical development processes
• Familiarity with GxP-regulated environments and applicable compliance expectations
• Experience with Agile and/or Waterfall project management methodologies
• Experience with Jira, Azure DevOps, ServiceNow, SharePoint, or similar project collaboration tools
• Strong PowerPoint and Excel skills for leadership reporting and project analysis
• Experience working in large, matrixed, global organizations
• Change management and stakeholder engagement experience
• Experience managing vendor or third-party dependencies is a plus

What Success Looks Like / Expected Outcome

• Stable and reliable CTMS/Veeva Vault operations with minimal business disruption
• Timely resolution of Tier 2/3 incidents and reduction of recurring production issues
• Successful delivery and support of CTMS and external partner integrations
• Accurate and efficient external partner user conversions and Vault Loader activities
• High-quality, governed, and consistent Veeva/CTMS data across integrated platforms
• Improved reliability and performance of APIs and data integrations
• Timely delivery of reports, dashboards, and cross-platform analytics
• Increased automation and reduced manual operational activities through AWS/Python/SQL solutions
• Strong collaboration with business, clinical, data, and technology stakeholders
• Compliance with applicable GxP, security, data governance, and operational processes

Why Join WinWire: Your Path to Professional Excellence in the Age of AI

As an Employer of Choice, WinWire offers an exceptional workplace culture, industry recognition, and an unwavering commitment to employee growth. Here is why top talent chooses us:

• AI-First. Globally Recognized: Honored at the World Economic Forum in Davos for our pioneering "Agentic AI @ Scale" work, cementing our position as a forward-thinking, AI-first services firm shaping the future of enterprise technology. Read Press Release
• Microsoft Gold Standard: A 6x Microsoft Global Partner of the Year Winner/Finalist — reflecting our consistent delivery of industry-leading solutions and our deep, trusted partnership with Microsoft. Learn more about our MSFT relationship
• Joining the NTT DATA Family: WinWire (Part of NTT DATA), a $30 billion global leader in AI, digital business, and technology services. This means greater career stability, broader client exposure, and access to a vast landscape of opportunities across a truly global organization. Read Press Release
• Award-Winning Culture: Certified as a Best Place to Work® four times, our workplace culture is not just a talking point — it is a proven, recognized commitment to creating an environment where people genuinely thrive. Watch video
• People-First Environment: With a strong 4.0 Glassdoor rating , our employees speak for themselves. We prioritize wellbeing, inclusivity, and a culture of respect at every level of the organization.
• Invest in Your Growth: From continuous learning programs to structured career development pathways, we equip our team with the skills, tools, and opportunities needed to grow and lead in the age of AI.