Veeva CRM Architect

Accenture PLC; Chesterbrook, Orlando (PA, FL); Hybrid; USD 110,000 - 190,000; Full time

Job summary

Accenture is seeking a Veeva CRM Architect to design and deliver scalable CRM solutions for life sciences, spanning Veeva CRM, Vault CRM, Salesforce integrations, data models, and security.

The role requires 8–12+ years in the field, 5+ years with Veeva CRM/Salesforce, and the ability to translate business requirements into robust architectures while ensuring performance and compliance. Hybrid office in Chesterbrook, PA or Orlando, FL.

Qualifications

• 5+ years with Veeva CRM/Salesforce in a Technical/Architect role within Life Sciences/Pharmaceuticals/Biotechnology
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Responsibilities

• Design end-to-end Veeva CRM architecture for commercial and medical business processes.
• Define Salesforce/Veeva data models, objects, relationships, and integrations.
• Design REST/SOAP/API-based integrations and middleware solutions.
• Lead solution design for complex Veeva CRM implementations and enhancements.
• Review technical designs and provide architecture standards and governance.
• Work with business analysts, developers, QA teams, integration teams, and business stakeholders.
• Troubleshoot architecture, performance, data, and integration issues.
• Support release management and deployment strategy.

Skills

Veeva CRM

Salesforce

Data modeling

Education

Bachelor's degree

Tools

REST APIs

Job description

We are:

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.

Stronger together!

The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

The value for our clients and our people

For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.

For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges.

The Work:

The Veeva CRM Architect is responsible for designing and delivering scalable CRM solutions for pharmaceutical and life-sciences organizations. The architect works across Veeva CRM, Vault CRM, Salesforce platform capabilities, integrations, data architecture, security, and commercial processes.

The role involves translating business requirements from Sales, Marketing, Medical Affairs, and Commercial Operations into scalable technical architectures while maintaining data integrity, security, performance, and compliance.

Key Responsibilities

• Design end-to-end Veeva CRM architecture for commercial and medical business processes.
• Develop architecture for:
  • Account and Contact Management
  • Territory Management
  • Call Planning and Call Reporting
  • CLM / Approved Email
  • Medical Inquiry
  • Events Management
  • Sample Management
  • Consent and Compliance
• Define Salesforce/Veeva data models, objects, relationships, and integrations.
• Design integration architecture between Veeva CRM and systems such as:
  • ERP
  • MDM
  • Data warehouses/lakes
  • Marketing platforms
  • Identity platforms
  • Veeva Vault
  • External healthcare-provider data sources
• Design REST/SOAP/API-based integrations and middleware solutions.
• Establish appropriate security, sharing, access‑control, and authentication models.
• Review technical designs and provide architecture standards and governance.
• Lead solution design for complex Veeva CRM implementations and enhancements.
• Evaluate configuration versus customization and ensure maintainable solutions.
• Work with business analysts, developers, QA teams, integration teams, and business stakeholders.
• Troubleshoot architecture, performance, data, and integration issues.
• Support release management, deployment strategy

This is a hybrid role and will require three days per week in the office. Hiring locations: Chesterbrook, PA or Orlando, FL.

Experience: 8–12+ years overall, with 5+ years in Veeva CRM/Salesforce

Domain: Life Sciences / Pharmaceutical / Biotechnology

Summary

The Veeva CRM Architect is responsible for designing and delivering scalable CRM solutions for pharmaceutical and life-sciences organizations. The architect works across Veeva CRM, Vault CRM, Salesforce platform capabilities, integrations, data architecture, security, and commercial processes.

The role involves translating business requirements from Sales, Marketing, Medical Affairs, and Commercial Operations into scalable technical architectures while maintaining data integrity, security, performance, and compliance.

What you need:

• Minimum of 5 years of experience with Veeva CRM/Salesforce in a Technical/Architect role including some experience in Life Sciences/Pharmaceutical/Biotechnology industry
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 12/07/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

Role Location Annual Salary Range

California $94,400 to $266,300

Colorado $94,400 to $230,000

Connecticut $94,400 to $230,000

District of Columbia $100,500 to $245,000

Illinois $87,400 to $230,000

Maine $80,400 to $196,000

Maryland $94,400 to $230,000

Massachusetts $94,400 to $245,000

Minnesota $94,400 to $230,000

New York $87,400 to $266,300

New Jersey $100,500 to $266,300

Ohio $87,400 to $213,000

Virginia $87,400 to $245,000

Washington $100,500 to $245,000

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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