Veeva - IT Product Owner

SGS Consulting; Boston (MA); On-site; USD 120,000 - 160,000; Full time

Job summary

SGS Consulting is seeking an experienced Product Owner to lead Veeva Vault PromoMats initiatives, align PI planning with business roadmap needs, and support stakeholder satisfaction. You will collaborate with the Product Manager, Business Analysts, and DevOps to prioritize iterations and manage demand intake.

Responsibilities include establishing taxonomy standards and governance across platforms, coordinating launches and migrations, and providing ongoing support for Marketing Operations.

Qualifications

• Bachelor's degree in Business, Information Systems, or a related field, or equivalent work experience.

Responsibilities

• Lead PI Planning and align objectives with business roadmap needs.
• Support stakeholders satisfaction initiatives and manage DevOps demand intake and prioritization.
• Partner with Product Manager, Business Analysts, and DevOps to support iteration prioritization and resolve escalations.
• Support DAM and taxonomy initiatives by establishing unified taxonomy standards, metadata frameworks, and governance models across Veeva Vault PromoMats.
• Support launches, integration activities, and migrations through project timeline management, vendor coordination, and cross-functional readiness.
• Provide ongoing support for Marketing Operations platforms, including troubleshooting, issue analysis, vendor coordination, and system process guidance.
• Explore and pilot AI-enhanced capabilities to improve Marketing Operations processes and efficiency.

Job description

Job Responsibilities:

Actas Product Ownerfor Veeva VaultPromoMats by leadingPI Planning, aligningPI objectives withbusiness roadmap needs, supporting stakeholdersatisfaction initiatives,and managing DevOpsdemand intake andprioritization.Partner with theProduct Manager, BusinessAnalysts, and DevOpsteam to supportiteration prioritizationand resolve teamescalations.Identify business challengesand opportunities whiledocumenting, prioritizing, and delivering businessrequirements.Support DAM andtaxonomy initiatives byestablishing unified taxonomystandards, metadata frameworks, and governance modelsacross Veeva Vault PromoMats.Support new productlaunches, acquisition integrationactivities, and platformmigrations through projecttimeline management, vendorcoordination, and cross-functionalreadiness.Provide ongoing supportfor Marketing Operationsplatforms, including troubleshooting, issue analysis, vendorcoordination, and systemprocess guidance.Explore and pilotAI-enhanced capabilitiesto improve MarketingOperations processes andefficiency.

Skills:

• 8+ years ofexperience supporting commercial, marketing operations,or field-facingtechnologies.


• Hands-on experiencewith Veeva Vaultplatforms (PromoMats preferred) and related marketingoperations systems.


• Strong experience withIT service managementand DevOps frameworks, including incidents, servicerequests, enhancements,and PI Planning.


• Experience bridging businessand IT whileleading large, complexprojects.


• SAFe Delivery Modelexperience or certification(preferred).


• Experience in lifesciences, biotech, orregulated commercial environments(preferred).


• Familiarity with promotionalcontent workflows, MLRreview processes, andDAM/taxonomy frameworks.


• Experience with speakerprogramming platforms (Medforce, Cvent) andfield enablement tools.


• Experience managing vendorrelationships and platformmigrations.


• Strong analytical, problem-solving, communication,stakeholder management,collaboration, and continuousimprovement skills.


• Ability to managemultiple priorities ina fast-pacedenvironment and maketimely decisions.

Education/Experience:

Bachelor's degree inBusiness, Information Systems, or a relatedfield, or equivalentwork experience.