Senior Product Manager - PromoMats

Veeva Systems, Inc.; San Francisco (CA); Hybrid; USD 170,000 - 250,000; Full time

Benefits offered by this job

Medical, dental, vision, and basicLife

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems is seeking an experienced Product Manager for Veeva Vault PromoMats to own strategy and roadmap for AI-enabled capabilities that streamline claims management, MLR workflows, and digital asset handling. You will partner with Engineering, UX, and customers to deliver scalable, compliant solutions in a highly regulated space.

You will engage with brand, marketing, medical, and regulatory teams to translate needs into prioritized requirements, define success metrics, and drive releases

Qualifications

• 5+ years of enterprise software product management, engineering, or consulting experience.
• 2+ years of hands-on focus on AI/ML applications, specifically LLMs and Generative AI.
• Technical proficiency: Strong coding skills in Python and experience with AI frameworks and APIs.
• Architectural knowledge: Data flow design, prompt engineering, and model fine-tuning for regulated content.
• Communication: translate AI concepts into business value for non-technical stakeholders.
• Collaboration: work with UX and Engineering to build intuitive tools for complex workflows.
• Marketing acumen: experience in Marketing or Marketing Operations with understanding of brand strategy and content production.
• Marketing process fluency: familiarity with briefs, agency workflows, brand governance, and omnichannel planning.

Responsibilities

• Own the product strategy and roadmap for PromoMats capabilities including claims management and MLR workflows.
• Engage with brand, marketing operations, medical, and regulatory teams to translate insights into prioritized requirements.
• Define metrics to prove customer value, track impact, and guide investments.
• Write clear specifications and partner with Engineering, UX, and QA through design to release.
• Deliver automation and AI-enabled capabilities while preserving auditability for regulated customers.
• Collaborate with Vault teams to deliver connected experiences and enable sales and support with documentation.

Skills

Enterprise software PM

AI/ML applications

Communication

UX/Engineering collaboration

Marketing acumen

Marketing process fluency

Strategic thinking

Tools

Python

LangChain

LlamaIndex

APIs

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Vault PromoMats is the industry-leading platform that life sciences companies rely on to manage the full lifecycle of promotional content, from Medical, Legal, and Regulatory (MLR) review and claims management to digital asset management and multichannel content distribution. We are looking for an experienced product manager to own and grow core PromoMats capabilities that make our customers' marketing, commercial, and medical affairs teams more efficient and productive.

In this role, you will own the product strategy and roadmap for key PromoMats capabilities, such as claims management, MLR review workflows, and digital asset management. You will work closely with Engineering, UX, and customers to identify high-impact problems, define requirements, and ship solutions that balance ease of use with the rigor demanded by a highly regulated industry.

What You'll Do

• AI & Product Strategy: Own the vision, strategy, and multi-release roadmap for your area of PromoMats, including where AI capabilities fit, balancing customer demand, market trends, and the realities of design and engineering
• Customer Discovery: Engage directly with brand, marketing operations, medical, and regulatory teams at life sciences companies to understand how they create, review, and distribute content, and translate those insights into prioritized product requirements
• Measurement & Impact: Define and track the metrics that prove customer value, reduction in MLR review cycles, time to approval, claims auto-link rates, and feature adoption, and use them to guide the next set of investments
• Feature Definition & Delivery: Write clear specifications and partner with Engineering, UX, and QA through design, build, and release to ship capabilities that meet the scalability and quality standards of the Veeva Vault platform
• Compliance & Automation: Deliver capabilities that reduce manual effort across the content lifecycle, automated claims linking, reference substantiation, workflow configuration, content reuse, and AI-assisted content checks, while preserving the auditability regulated customers require
• Cross-Product & Go-to-Market Alignment: Partner with product teams across Vault to deliver connected experiences, and enable Sales, Services, and Support with the positioning, demos, and documentation needed to bring releases to market

Requirements

• 5+ years of enterprise software product management, engineering, or consulting experience
• 2+ years of hands-on focus on AI/ML applications, specifically LLMs and Generative AI
• Technical Proficiency: Strong coding skills in Python and experience with AI Frameworks (e.g., LangChain, LlamaIndex) and APIs
• Architectural Knowledge: Deep understanding of data flow design, prompt engineering, and model fine-tuning for highly regulated content
• Communication: Ability to translate complex AI concepts into business value for non-technical stakeholders in Marketing, Legal, Medical, and Regulatory departments
• Collaboration: Proven track record of working with UX and Engineering to build intuitive tools for complex workflows
• Marketing Acumen: Experience in Marketing or Marketing Operations, or building products for marketing teams, with a working understanding of how brand strategy, campaign planning, and content production come together
• Marketing Process Fluency: Familiarity with the methodologies brand teams run on, creative and campaign briefs, agency and studio workflows, brand guidelines and governance, modular content and content supply chain models, omnichannel planning, and launch readiness

Nice to Have

• Domain Expertise: Direct experience with Veeva Vault PromoMats or Vault Medical
• Life Sciences Experience: Familiarity with MLR review processes, 2253 submissions, or Medical Information (MedInfo) workflows
• Data Background: Experience as a data scientist, machine learning, or data engineering role
• Brand & Launch Experience: Hands-on involvement in brand strategy, brand or product launch planning, or global campaign rollout, including the content, claims, and approval cycles that support a launch
• Marketing Technology: Working knowledge of the martech stack brand teams use alongside PromoMats, DAM and content platforms (e.g., Adobe Experience Manager, Aprimo, Sitecore), marketing work management (e.g., Adobe Workfront, Asana, Monday), marketing automation and CRM (e.g., Salesforce Marketing Cloud, Marketo, Veeva CRM, Vault CRM), and campaign analytics tools

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $130,000 - $180,000 CAD
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].