VCS Health Tech (Optician) San Juan PR

US-Department-of-Veterans-Affair; Mayagüez (PR); On-site; USD 42,000 - 58,000; Full time

Job summary

The Veterans Canteen Service (VCS) is seeking an experienced Health Tech (Optician) to support Optical Shops at the San Juan, Ponce, and Mayaguez PR VA Medical Centers.

This position coordinates optical operations and serves as a key liaison between VCS, eye clinic providers and prosthetics teams. Minimum of one year of optician experience is required.

Qualifications

• Minimum of one year of experience working as an Optician.
• Ability to work independently while maintaining high patient service standards.
• Ability to identify prescription discrepancies and take corrective action.
• Skilled in optical verification and quality assurance.
• Proficient with common optical equipment and tools.

Responsibilities

• Coordinate optical operations across San Juan, Ponce, and Mayaguez VA Medical Centers.
• Serve as liaison between VCS, eye clinic providers and prosthetics teams.
• Assist in frame and lens selection for patients and verify prescriptions.
• Maintain equipment and ensure safety and accuracy in patient care.

Skills

Optician Experience

Patient Service

Prescription Interpretation

Independent Work

Problem Resolution

Optical Verification

Tools

Lensometer

Frame Heater

PD Ruler

Pupilometer

Lens Clock

Thickness Caliper

Vertex Densometer

Visual Acuity Charts

Job description

The Veterans Canteen Service (VCS) is seeking experienced and motivated Health Tech (Opticians) to support operations within VCS Optical Shops at the San Juan, Ponce, and Mayaguez PR VA Medical Center.

This position plays a critical role in delivering exceptional service by coordinating optical operations and serving as a key liaison between VCS, eye clinic providers and prosthetics teams. Join us and help enhance the experience for our Nation's Veterans.

Licensure & Experience: Minimum of one (1) year of experience working as an Optician required.

Independent Work Capability: Demonstrated ability to work independently while managing responsibilities efficiently and maintaining high standards of patient service.

Prescription Interpretation & Problem Resolution: Ability to identify prescription discrepancies or anomalies and take appropriate corrective action to ensure accuracy and patient satisfaction.

Optical Verification & Quality Assurance: Skilled in identifying and resolving optical issues, including prescription verification, transitions verification, optical center alignment, segment height accuracy, and appropriate frame selection.

Technical Equipment & Tools Proficiency: Proficient in the use of optical equipment and tools, including:

• Adjustment and bench tools
• Lensometer and lens clock
• Frame heater
• PD ruler and pupilometer
• Penlight and interpupillary measuring devices
• Frame and lens cleaning products
• Thickness caliper
• Vertex densometer
• Tolerance charts
• Visual acuity charts

Identification Requirement: A current, valid REAL ID is required to work with the Veterans Canteen Service.