VCS Health Tech (Optician) California locations

US-Department-of-Veterans-Affair; Livermore (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

US Department of Veterans Affairs in Livermore, CA seeks an experienced Health Tech (Opticians) to support VCS Optical Shops at VA Medical Centers. The role coordinates optical operations and serves as a key liaison between VCS, eye clinic providers, and prosthetics teams.

A strong emphasis on patient service and accuracy is essential. Minimum one year as an Optician is required, with the ability to work independently and interpret prescriptions.

Qualifications

• One year of experience as an Optician.
• Ability to work independently while maintaining high standards of patient service.
• Ability to interpret prescriptions and resolve discrepancies to ensure accuracy.
• Optical verification and quality assurance including alignment, segment height and frame selection.
• Proficient with optical equipment and tools listed above.
• Requires a current, valid REAL ID to work with VCS.

Responsibilities

• Coordinate optical operations and serve as liaison between VCS, eye clinic providers and prosthetics teams.
• Support optical shop operations at VA Medical Center locations in Monterey, San Jose, and Livermore.
• Identify prescription discrepancies and take corrective actions to ensure patient satisfaction.

Skills

Independent work

Patient service

Prescription interpretation

Tools

Adjustment tools

Lensometer

Lens clock

Frame heater

PD ruler

Pupilometer

Frame cleaning products

Lens cleaning products

Thickness caliper

Vertex densometer

Tolerance charts

Visual acuity charts

Job description

The Veterans Canteen Service (VCS) is seeking experienced and motivated Health Tech (Opticians) to support operations within VCS Optical Shops at the Monterey, San Jose, Livermore CA VA Medical Center. This position plays a critical role in delivering exceptional service by coordinating optical operations and serving as a key liaison between VCS, eye clinic providers and prosthetics teams. Join us and help enhance the experience for our Nation's Veterans.

Minimum of one (1) year of experience working as an Optician required. Independent Work Capability: Demonstrated ability to work independently while managing responsibilities efficiently and maintaining high standards of patient service.

Prescription Interpretation & Problem Resolution: Ability to identify prescription discrepancies or anomalies and take appropriate corrective action to ensure accuracy and patient satisfaction. Optical Verification & Quality Assurance: Skilled in identifying and resolving optical issues, including prescription verification, transitions verification, optical center alignment, segment height accuracy, and appropriate frame selection. Technical Equipment & Tools Proficiency: Proficient in the use of optical equipment and tools, including:

• Adjustment and bench tools
• Lensometer and lens clock
• Frame heater
• PD ruler and pupilometer
• Penlight and interpupillary measuring devices
• Frame and lens cleaning products
• Thickness caliper
• Vertex densometer
• Tolerance charts
• Visual acuity charts

Identification Requirement: A current, valid REAL ID is required to work with the Veterans Canteen Service.