VCS Health Tech (Optician)- Durham NC

US-Department-of-Veterans-Affair; Durham (NC); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

The Veterans Canteen Service (VCS) seeks an experienced Health Tech (Opticians) to support operations in the Durham VA Medical Center optical shops. The role coordinates optical operations and serves as a key liaison between VCS, eye clinic providers and prosthetics teams to enhance Veteran service.

Minimum one year of Optician experience required. Independent work capability, prescription interpretation, optical verification and QA, and proficiency with ophthalmic equipment are essential.

Formación

• Minimum of one year of experience working as an Optician.
• Ability to work independently while maintaining high patient service standards.
• Proficient in prescription interpretation and problem resolution.
• Skilled in optical verification and quality assurance processes.
• Current REAL ID required to work for Veterans Canteen Service.

Responsabilidades

• Coordinate optical operations within VCS Optical Shops.
• Serve as liaison between VCS, eye clinic providers and prosthetics teams.
• Ensure accurate prescription processing and high-quality patient service.

Conocimientos

Optician experience

Independent work

Prescription interpretation

Problem resolution

Patient service

Herramientas

Lensometer

Lens clock

PD ruler

Pupilometer

Frame heater

Descripción del empleo

The Veterans Canteen Service (VCS) is seeking experienced and motivated Health Tech (Opticians) to support operations within VCS Optical Shops at the Durham, NC VA Medical Center.

This position plays a critical role in delivering exceptional service by coordinating optical operations and serving as a key liaison between VCS, eye clinic providers and prosthetics teams. Join us and help enhance the experience for our Nation's Veterans.

Minimum of one (1) year of experience working as an Optician required.

Independent Work Capability: Demonstrated ability to work independently while managing responsibilities efficiently and maintaining high standards of patient service.

Prescription Interpretation & Problem Resolution: Ability to identify prescription discrepancies or anomalies and take appropriate corrective action to ensure accuracy and patient satisfaction.

Optical Verification & Quality Assurance: Skilled in identifying and resolving optical issues, including prescription verification, transitions verification, optical center alignment, segment height accuracy, and appropriate frame selection.

Technical Equipment & Tools Proficiency: Proficient in the use of optical equipment and tools, including:

• Adjustment and bench tools
• Lensometer and lens clock
• Frame heater
• PD ruler and pupilometer
• Penlight and interpupillary measuring devices
• Frame and lens cleaning products
• Thickness caliper
• Vertex densometer
• Tolerance charts
• Visual acuity charts

Identification Requirement: A current, valid REAL ID is required to work with the Veterans Canteen Service.