VCS Health Tech (Optician) Phoenix AZ

US-Department-of-Veterans-Affair; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

The Veterans Canteen Service (VCS) seeks experienced Health Tech (Opticians) to support optical operations at the Phoenix VA Medical Center. The role acts as a liaison between VCS, eye clinic providers, and prosthetics teams, delivering excellent service to Nation's Veterans.

At least 1 year of optician experience is required, with demonstrated ability to work independently, interpret prescriptions, and verify optics using standard equipment. REAL ID identification is required.

Qualifications

• Minimum of one year of experience working as an Optician.
• Independent work capability to manage responsibilities and maintain high patient service standards.
• Ability to identify prescription discrepancies and take corrective action for accuracy and patient satisfaction.
• Skilled in identifying and resolving optical issues including verification, transitions, center alignment, and frame selection.
• Proficient with optical equipment and tools listed above.

Skills

Independent work

Prescription interpretation

Quality assurance

Tools

Lensometer

Lens clock

Frame heater

PD ruler

Pupilometer

Penlight

Interpupillary measuring devices

Frame and lens cleaning products

Thickness caliper

Vertex densometer

Tolerance charts

Visual acuity charts

Job description

The Veterans Canteen Service (VCS) is seeking experienced and motivated Health Tech (Opticians) to support operations within VCS Optical Shops at the Phoenix, AZ VA Medical Center. This position plays a critical role in delivering exceptional service by coordinating optical operations and serving as a key liaison between VCS, eye clinic providers and prosthetics teams. Join us and help enhance the experience for our Nation's Veterans.

Minimum of one (1) year of experience working as an Optician required.
Independent Work Capability: Demonstrated ability to work independently while managing responsibilities efficiently and maintaining high standards of patient service.
Prescription Interpretation & Problem Resolution: Ability to identify prescription discrepancies or anomalies and take appropriate corrective action to ensure accuracy and patient satisfaction.
Optical Verification & Quality Assurance: Skilled in identifying and resolving optical issues, including prescription verification, transitions verification, optical center alignment, segment height accuracy, and appropriate frame selection.
Technical Equipment & Tools Proficiency: Proficient in the use of optical equipment and tools, including:

• Adjustment and bench tools
• Lensometer and lens clock
• Frame heater
• PD ruler and pupilometer
• Penlight and interpupillary measuring devices
• Frame and lens cleaning products
• Thickness caliper
• Vertex densometer
• Tolerance charts
• Visual acuity charts

Identification Requirement: A current, valid REAL ID is required to work with the Veterans Canteen Service.