VCS - Health Tech (Optician) Richmond VA

US-Department-of-Veterans-Affair; Richmond (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

The US Department of Veterans Affairs seeks experienced Health Techs (Opticians) to support VCS Optical Shops in Richmond, VA, including VA Medical Center and surrounding clinics. You will coordinate optical operations and act as a liaison between VCS, eye clinic providers, and prosthetics teams.

Requirements include certification by the State Board of Opticianry and a minimum of one year as an Optician, along with the ability to work independently and ensure high patient service standards.

Qualifications

• Must be certified by the State Board of Opticianry.
• Minimum of one year of experience working as an Optician.

Responsibilities

• Coordinate optical operations within VCS Optical Shops.
• Serve as liaison between VCS, eye clinic providers, and prosthetics teams.
• Identify prescription discrepancies and take corrective action to ensure accuracy and patient satisfaction.
• Perform optical verifications and quality assurance checks.

Skills

Independent work

Prescription interpretation

Patient service

Problem resolution

Tools

Lensometer

Frame heater

PD ruler

Pupilometer

Interpupillary measuring devices

Caliper

Phenometer

Acuity charts

Job description

The Veterans Canteen Service (VCS) is seeking experienced and motivated Health Techs (Opticians) to support operations within VCS Optical Shops in Richmond, VA. VA Medical Center and multiple outpatient clinics in the Richmond area.

This position plays a critical role in delivering exceptional service by coordinating optical operations and serving as a key liaison between VCS, eye clinic providers, and prosthetics teams. Join us and help enhance the experience for our Nation's Veterans.

Licensure & Experience: Must be certified by the (State name) State Board of Opticianry. Minimum of one (1) year of experience working as an Optician required.

Independent Work Capability: Demonstrated ability to work independently while managing responsibilities efficiently and maintaining high standards of patient service.

Prescription Interpretation & Problem Resolution: Ability to identify prescription discrepancies or anomalies and take appropriate corrective action to ensure accuracy and patient satisfaction.

Optical Verification & Quality Assurance: Skilled in identifying and resolving optical issues, including prescription verification, transitions verification, optical center alignment, segment height accuracy, and appropriate frame selection.

Technical Equipment & Tools Proficiency:

Proficient in the use of optical equipment and tools, including:

• Adjustment and bench tools
• Lensometer and lens clock
• Frame heater
• PD ruler and pupilometer
• Penlight and interpupillary measuring devices
• Frame and lens cleaning products
• Thickness caliper
• Vertex densometer
• Tolerance charts
• Visual acuity charts

Identification Requirement: A current, valid REAL ID is required to work with the Veterans Canteen Service.