VCS Facilities Coordinator

Rochester Institute of Technology; City of Rochester (NY); On-site; USD 45,000 - 72,000; Full time

Job summary

Rochester Institute of Technology's NTID is seeking a full-time, on-site Technical Support Specialist to support the Visual Communications Studies department. The role covers specialized instructional labs, studios, and production facilities, handling equipment, software, and classroom tech.

Experience in instructional labs or production environments is preferred, with ASL knowledge or willingness to learn.

Qualifications

• Bachelor's degree preferred.
• 4 years of relevant experience described in the job posting.
• ASL knowledge or willingness to learn is preferred.
• Experience supporting instructional laboratories, studios, or production environments.
• Ability to supervise student assistants and coordinate equipment checkout.

Responsibilities

• Provides technical guidance to students, faculty, and researchers in lab activities.
• Aids in fabrication, prototyping and testing of experimental materials and devices.
• Sets up, calibrates, maintains and repairs equipment and tools.
• Monitors lab operations to ensure safety and compliance.
• Manages scheduling, inventory tracking and record-keeping for laboratory activities.
• Other duties as assigned.

Skills

Lab operations

Troubleshooting

Student supervision

Safety procedures

Education

Bachelor's degree preferred

High School diploma or GED

Tools

Laboratory equipment

Calibration tools

Inventory systems

Job description

Position Highlights:

This is a full-time, on-site position supporting the ongoing daily operations of the Visual Communications Studies (VCS) Department at RIT's National Technical Institute for the Deaf (NTID). The position supports specialized instructional laboratories, production facilities, studios, and equipment resources used by students and faculty.

Provides specialized technical support and preventive maintenance for instructional production equipment, computers, software, studios, and classroom technology. Coordinates equipment repairs, vendor services, inventory and checkout systems, studio reservations, student lab assistants, shipments, and facilities services to support daily departmental operations. Manages equipment and chemical inventories, as well as hire, train and supervise student lab assistants.

The successful candidate will be organized, resourceful, and comfortable working independently in a hands‑on instructional environment. Experience with American Sign Language (ASL), or a willingness to learn.

Knowledge and skills in the job include demonstrated experience supporting instructional laboratories, studios, or production environments, including operation and maintenance of specialized equipment and technology. Ability to troubleshoot technical issues, coordinate repairs, manage equipment checkout and reservation systems, oversee supplies and student assistants, and provide excellent customer service while collaborating effectively with students, faculty, staff, and external vendors. Strong organizational, communication, and problem-solving skills required.

Minimum Education & Experience

A bachelor's degree is preferred.

Essential Duties & Responsibilities

• Provides technical guidance and support to students, faculty, and researchers in the design, planning, and execution of laboratory activities
• Aids in the fabrication, proto-typing, and testing of experimental materials, models, and devices
• Sets up, calibrates, maintains, and performs minor repairs of equipment, instruments, and tools
• Monitors laboratory operations and procedures to promote a safe working environment and ensure adherence to safety protocols
• Enforces the proper handling, storage, and disposal of materials and waste
• Performs administrative duties related to scheduling, resource management, inventory tracking, and record-keeping laboratory activities
• Other duties as assigned

Knowledge, Skills, & Abilities

• Knowledge of research and laboratory operations and principles
• Knowledge of the standards, regulations, and protocols related to the proper handling, storage, and disposal of laboratory materials, chemicals, and waste
• Skill in time management, organization, and multi-tasking in high volume environments
• Skill in maintaining detailed records of research activities, ensuring documentation is thorough and easily accessible
• Ability to set up, calibrate, trouble shoot, or instruct the use of laboratory equipment and instruments
• Ability to instruct students, researchers, and laboratory users on laboratory procedures and the proper use of equipment, machinery, and related technology

Minimum Education & Experience

• High School diploma or GED
• 4 years of relevant experience
• Equivalent combination of experience and education may be considered

Job Level Overview

Operations, Administrative, Service, or Technical Support Level 2 - An intermediate level role with working foundational knowledge and skills to perform routine and occasionally non-routine tasks. Tasks may require interpretation or deviation from standard procedures. May provide assistance to entry level staff.

FLSA Category

Exempt

Work Location

On Campus

Compensation

$45,000.00 - $72,000.00 Annual

Application Materials

• Cover Letter, Curriculum Vitae or Resume

Candidates must be eligible to work in the United States.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities.

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