VCS Assistant Canteen Chief- Pittsburgh PA

US-Department-of-Veterans-Affair; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

The Veterans Canteen Service is seeking an Assistant General Manager for the Pittsburgh, PA VA Medical Center Canteen (University Drive). This role emphasizes hands-on leadership, staff development, and delivering exceptional guest experiences in a fast-paced environment.

With 1–2 years of direct food service or retail management, the candidate will drive sales, manage profits, and uphold ServSafe standards while ensuring compliance with REAL ID requirements.

Qualifications

• 1–2 years direct food service or retail management experience.
• Proven track record of building sales and profits.
• Hands-on leadership with strong customer service focus.
• Proficiency in Microsoft Office and POS systems.
• ServSafe certification or willingness to obtain within 90 days of hire.
• Valid REAL ID to work with the Veterans Canteen Service.

Responsibilities

• Lead and supervise multi-unit food service/retail operations.
• Foster top-level customer service and hospitality across locations.
• Develop staff and drive sales and profit improvements.

Skills

Food service mgmt

Retail mgmt

Sales growth

Staff development

Customer service

POS systems

MS Office

Education

ServSafe certification

REAL ID credential

Job description

Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career! With over 80 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic Assistant General Manager for our Pittsburgh, PA (University Drive) VA Medical Center Canteen. Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.

Management Experience:

• Minimum of 1-2 years of direct food service and/or retail management experience.
• Proven track record of building sales, increasing profits, and developing staff.

Leadership & Service Focus:

• Hands-on leadership style with a strong emphasis on customer service and hospitality.

Technical Skills:

• Proficient in Microsoft Office applications (Word, Excel, etc.) and experienced with POS systems.

Certifications & Credentials:

• ServSafe certification required (or must be obtained within 90 days of hire).
• A current, valid REAL ID is required to work with the Veterans Canteen Service.