Vault Teller: Member Service & Cash Expert

BayPort Credit Union; Newport News (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

BayPort Credit Union in Newport News, VA is seeking a Vault Teller to provide quality service to members by processing financial transactions, resolving problems, answering questions, and suggesting products and services that improve members' financial well-being.

This role also supports the Lead Teller in their absence, helps balance the vault and cash dispensing machines, and ensures accuracy and compliance in drive-thru and walk-up transactions.

Qualifications

• High school diploma or equivalent education.
• 1-2 years previous Teller or related experience.
• Ability to assist members and fellow Tellers in a professional manner.
• Strong cash handling skills with high accuracy.
• Proficient in Microsoft Office software.

Responsibilities

• Processes members’ financial transactions, resolves problems, and answers questions regarding all of BayPort Credit Union’s products and services.
• Provides high level of service to members in drive thru and walk-up areas while following teller policies.
• Assists with cash received/disbursed from vault and handling of all teller requests.
• Balances the vault and cash dispensing machines and reviews out of balance conditions.
• Ensures monthly cash drawer audits are completed and recorded.

Skills

Cash handling

Customer service

Microsoft Office

Attention to detail

Professional communication

Education

High school diploma or equivalent

Tools

POS systems

Job description

BayPort Credit Union in Newport News, VA is seeking a Vault Teller to provide quality service to members by processing financial transactions, resolving problems, answering questions, and suggesting products and services that improve members' financial well-being.

This role also supports the Lead Teller in their absence, helps balance the vault and cash dispensing machines, and ensures accuracy and compliance in drive-thru and walk-up transactions.