Vault & Cash Control Specialist

Fortune Bay Resort Casino; Tower (MN); On-site; USD 25,000 - 29,000; Full time

Job summary

Fortune Bay Resort Casino is seeking a Vault Clerk to ensure secure and efficient flow of currency and documents through the vault, supporting daily gaming and revenue operations.

The role involves accurate cash handling, kiosk maintenance, and strict adherence to company policies, regulatory standards, and confidentiality. Prior cash handling experience and strong organizational skills are required to excel in this fast-paced environment.

Qualifications

• Background check and drug screening are required.
• Cash handling experience is required.
• Legible handwriting is required.
• Strong organizational and interpersonal skills are required.
• Computer literacy with system navigation (MS Teams/Outlook/Excel) is required.

Responsibilities

• Deliver exceptional guest service with professionalism, courtesy, and promptness.
• Monitor and maintain kiosk currency levels; perform audits, drops, and basic maintenance.
• Enforce safe lifting techniques and maintain a clean, organized work area.
• Follow cash handling procedures and internal SOPs.
• Distribute cash and equivalent documents across casino departments; assist with cash banks.
• Operate adding machines and other basic office equipment; participate in meetings and trainings.

Skills

Guest service

Teamwork

Communication

Cash handling

Customer service

Tools

Quickets

VIP Shield

Lightspeed

Kiosk Dashboard

Microsoft Teams

Outlook

Excel

Job description

Fortune Bay Resort Casino is seeking a Vault Clerk to ensure secure and efficient flow of currency and documents through the vault, supporting daily gaming and revenue operations.

The role involves accurate cash handling, kiosk maintenance, and strict adherence to company policies, regulatory standards, and confidentiality. Prior cash handling experience and strong organizational skills are required to excel in this fast-paced environment.