Vascular Access Center Coordinator — Mon-Fri, No Nights

Lifeline Vascular Care; Southfield (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Flexible Spending Account (FSA) / HSA

401(k) with Employer match

Paid Holidays

Paid Time Off

Job summary

Lifeline Vascular Care seeks an Access Center Coordinator in Detroit, MI to support patient intake and insurance verification for vascular access procedures. You will verify coverage, obtain referrals, schedule appointments, and provide administrative support in a fast-paced center.

The role emphasizes accuracy, customer service, and teamwork, with a Monday–Friday schedule, no nights, and a strong emphasis on work-life balance. Competitive pay and a robust benefits package accompany the role.

Qualifications

• Highschool Diploma Required
• One year experience in a healthcare or medical billing office
• Intermediate to advanced computer skills and proficiency in MS Word, Excel and Outlook
• Ability to multi-task and manage time to complete various duties with busy in-coming phone lines and hold times with insurance companies
• Provide exceptional customer service
• Ability to deal with confidential information and issues involving discretion and judgement
• Works with others in a cooperative and supportive manner
• Displays patience and compassion in all patient interactions

Responsibilities

• Verifies insurance eligibility, obtains PCP referrals and authorizations for each insurance the patient has in advance of every appointment and documents communication with insurance companies in the scheduling system.
• Correctly selects appropriate insurance payors in the patient's electronic chart and prioritizes accurately for billing. Works closely with the ROPS department on billing.
• Verifies and enters accurate patient demographic information into the scheduling system.
• Schedules appointments to maximize patient service and optimize patient schedule. Prioritizes incoming referrals and accommodates same day emergency add-on procedures. Provides appointment reminder calls in advance of appointments and track no-show or cancellations. Completes patient registration and check-in procedures.
• Serves as liaison between physicians and referring facilities ensuring medical procedure results are forwarded to dialysis facility and or referring physician.
• Performs administrative support activities including answering and routing calls, correspondence, filing, faxing, mailing
• Participates in community education activities and programs
• Other duties as assigned.
• Monitor and maintain adequate inventory of medical supplies
• Assist in scheduling patients for vascular access procedures and provide assistance in transporting patients within the center
• Participate in community education activities regarding the Access Center

Skills

Customer service

Multi-tasking

Teamwork

Empathy

Education

High school diploma

Tools

MS Word

Excel

Outlook

Job description

Lifeline Vascular Care seeks an Access Center Coordinator in Detroit, MI to support patient intake and insurance verification for vascular access procedures. You will verify coverage, obtain referrals, schedule appointments, and provide administrative support in a fast-paced center.

The role emphasizes accuracy, customer service, and teamwork, with a Monday–Friday schedule, no nights, and a strong emphasis on work-life balance. Competitive pay and a robust benefits package accompany the role.