Varicent ICM Consultant: Production Support & Enhancements

TechDigital Group; Pennsylvania; Hybrid; USD 80,000 - 100,000; Full time

Job summary

TechDigital Group is looking for a dedicated professional to manage production support for Varicent ICM applications in Pennsylvania. Responsibilities include monitoring daily operations, troubleshooting data issues, and ensuring system stability.

The ideal candidate has hands-on experience with Varicent ICM tools and a strong background in application support. This position involves designing enhancements to compensation plans and workflows to improve system performance.

Qualifications

• Must have hands-on experience with Varicent ICM tool including Composer and Workflow.
• Experience supporting production systems following ITIL methodology.
• Expertise in troubleshooting data and payout issues.

Responsibilities

• Manage production support for Varicent ICM applications.
• Monitor daily/monthly operations and resolve incidents.
• Implement enhancements to compensation plans and workflows.

Skills

Hands-on experience in Varicent ICM tool

Experience as ICM and ELT consultant

Experience in Release management

Application support of production systems

Job description

TechDigital Group is looking for a dedicated professional to manage production support for Varicent ICM applications in Pennsylvania. Responsibilities include monitoring daily operations, troubleshooting data issues, and ensuring system stability.

The ideal candidate has hands-on experience with Varicent ICM tools and a strong background in application support. This position involves designing enhancements to compensation plans and workflows to improve system performance.