Van Driver, Full-Time | Courtyard, Bloomington

CSM Corporation; BLOOMINGTON (MN); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

CSM Corporation seeks a Full-Time Shuttle Driver to transport guests safely to and from destinations, while delivering information and luggage assistance with a courteous, professional demeanor.

The role emphasizes anticipating guest needs, maintaining vehicle safety and cleanliness, and following hotel procedures and safety checks. Schedule: Sunday–Thursday 1:00 PM–9:00 PM; pay: $17.00 per hour.

Qualifikationen

• High school diploma or GED preferred.
• Valid driver’s license with a safe driving record.
• Must be at least 18 years of age for insurance purposes.

Aufgaben

• Safely transport guests to/from their destinations, provide information and luggage assistance.
• Anticipate and respond to guests in a friendly and positive manner.
• Provide the highest level of service to guests.
• Direct guests by knowledge of hotel property, amenities, and local area.
• Maintain logs and complete safety checks of the vehicle.
• Ensure vehicle is fueled, clean, and presentable; perform basic upkeep and waste reduction.
• Adhere to traffic laws and proper vehicle operation; follow safety procedures.
• Complete required safety equipment checks and report incidents as needed.
• Attend required department and hotel meetings.

Kenntnisse

Guest service experience

Attention to detail

Ausbildung

High school diploma or GED

Jobbeschreibung

This position is responsible for safely transporting guests to/from their destinations, providing information and luggage assistance, in a friendly, courteous, and professional manner. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. Follows CSM high standards of quality to ensure guest satisfaction.

• Safely transport guests to/from their destinations, provide information and luggage assistance
• Anticipates and responds to guests in a friendly and positive manner
• Responsible for providing the highest level of service
• Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services
• Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary. Understands and follows CSM guest service recovery program
• Fill out all required logs and complete safety checks of the vehicles
• Ensure there is gas in the vehicle and that it is clean and presentable by picking up trash and periodically going through a car wash
• Responsible for proper use and basic maintenance of hotel vehicle, all equipment and supplies, and adheres to cost controls to reduce expenses and waste. Plan to ensure avoiding unnecessary trips
• Responsible for the safe operation of hotel vehicle, and adheres to all applicable traffic laws
• Responsible for completing the following checks: preventive maintenance, DOT, and required safety equipment
• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations Follows all CSM procedures for guest/associate incidents
• Knowledgeable of hotel emergency procedures
• Aware of van insurance card location
• Reports all traffic violations or accidents to management immediately
• Produces required volume of work by planning, organizing and prioritizing work duties
• Adheres to CSM general work rules and department procedures
• Attends all required department and hotel meetings

Competencies/Skills Required

Prior hotel and/or related guest service experience preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.

Physical

Ability to lift, push and pull up to 75 pounds on a regular basis throughout shift.

Education

High school diploma or GED preferred. Current and valid drivers’ license with safe driving record required. Must have appropriate class of driver’s license based on hotel vehicle requirements and must be a minimum of eighteen (18) years of age for insurance purposes.

Schedule

Full Time, Sunday - Thursday 1:00 -9:00 PM

Rate

$17.00 per hour