Van Driver

Atrium Hospitality; Springfield (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Transportation Specialist to enhance guest experiences by providing excellent transportation service and ensuring guest satisfaction. This role includes responsibilities like driving guests to local attractions and assisting with luggage. Join a vibrant team at University Plaza in Springfield and make a positive impact on guests' journeys.

Benefits

Free Lunch

Monthly employee socials

Discounted rates at Atrium properties

Merit increases and referral bonuses

Paid vacation/sick time/holidays

Qualifications

• Prior customer service experience is required.
• Hospitality industry experience is preferred.

Responsibilities

• Drive property-designated vehicles to and from guest destinations.
• Assist guests with luggage and greet them in a friendly manner.
• Ensure sanitization of shuttles and follow safety policies.

Skills

Customer Service

Education

High School Diploma or equivalent

Job description

Hotel:

Springfield University Plaza 333 John Q. Hammons Pkwy Springfield, MO 65806 Van Driver Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance, Inclusion, Respect, Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

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University Plaza in Springfield, Missouri is on the lookout for a dynamic individual to join our team! With 267 beautifully appointed rooms, a whopping 46,059 sq. ft. of flexible event space, the EXPO center has an additional 112,000 square feet with a location that's the heartbeat of Springfield's vibrant scene, this isn't just a job – it's an experience! Imagine being part of a place where every day feels like a celebration, surrounded by a community that's as lively as the events we host! If you're ready to bring your passion and energy to the heart of the action, then University Plaza is the place to be. Let's make every moment count – apply now and let the adventure begin!

Benefits:

• Free Lunch!
• Monthly employee socials to honor all anniversaries, birthdays, employee of the month and manager of the quarter recognition.
• Positive team culture and opportunity for advancement.
• Monthly coffee with the GM – free beverage item from café provided.
• Discounted rates at Atrium properties.
• Benefits: Merit Increases, Referral Bonus, Paid Vacation/Sick time/holidays, Health/401K, Daily Pay option, Tuition Reimbursements, Management training, Gym membership discounts, Auto/Home Insurance and Pet Insurance to name a few.
• Conveniently located close to downtown Springfield and Missouri State University.

Pay: $14.30 - 16.87

Primary Purpose:

The primary purpose of the Transportation Specialist is to provide guests with an excellent transportation experience, ensuring that guests are greeted and transported to and from requested destinations.

Work Performed:

The Transportation Specialist will be tasked with the following duties, responsibilities, and assignments:

• Drive property-designated vehicles to and from guest destinations including, but not limited to, local airports, restaurants, theaters, sporting events, convention centers, etc.;

• Assist guests with luggage;

• Greet arriving and departing guests in a timely, friendly and efficient manner;

• Respond to guest inquiries and requests ;

• R esolve guest concerns (escalate as appropriate ) ;

• Ensure proper disinfecting/sanitization/cleaning of shuttles, front drive, and lobby;

• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and

• Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required P rior Experience:

Prior customer service experience

Preferred Prior Experience:

Hospitality industry experience

Preferred Education:

High School Diploma or equivalent

Required Licenses/ Certification:

V alid state driver’s license and adhere to all company guidelines regarding moving violations.

Physical:

A ble to lift a minimum of 50lbs occasionally

Able to lift 10lbs regularly

Able to stand and/or walk for duration of schedule shift

Other:

F lexible to working days, early mornings, evenings, nights, weekends and holidays

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy