Van Driver

mcrhotels.com; SeaTac (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Van Driver to join their team at a bustling hotel near the Seattle Sea-Tac Airport. This role is essential for ensuring guest satisfaction by providing excellent service, maintaining cleanliness, and supporting hotel operations. The ideal candidate will possess a positive attitude, strong communication skills, and a willingness to work flexible hours. With a focus on teamwork and a commitment to hospitality, this position offers an exciting opportunity to contribute to a vibrant work environment while serving guests with warmth and professionalism.

Benefits

Weekly Pay

Paid Time Off

Retirement Options

Health Insurance

Dental Insurance

Vision Insurance

Qualifications

• Preferred experience in hospitality and effective communication skills.
• Ability to follow guidelines and work under pressure.

Responsibilities

• Greet guests warmly and ensure high guest satisfaction.
• Maintain cleanliness and organization in all areas.
• Handle luggage and manage trash effectively.

Skills

Customer Service

Communication Skills

Teamwork

Problem Solving

Education

High School Diploma

Job description

Residence Inn Seattle Sea-Tac Airport, SeaTac, Washington, United States of America

Job Description

Posted Friday, May 2, 2025 at 5:00 AM

Residence Inn Seattle SeaTac Airport is seeking a full-time Van Driver.

Section One: MCR Universal Role Standards

Executive Summary

Our standards focus on providing clean, friendly, well-organized, and safe hotels for our guests.

Areas of Excellence include:

• Happy Guests
• Spotless Cleanliness
• Product Consistency & Quality
• Teamwork

Duties and Expectations

1. Happy Guests

• Guest Relations: Greet guests warmly upon arrival and during their stay.
• Name Use: Use guests’ names to make them feel welcome.
• Guest Satisfaction: Collaborate to achieve high guest satisfaction scores.
• Recovery: Handle challenging guest situations with hospitality and urgency.
• Hotel Knowledge: Know all features and amenities of the hotel.
• Events: Be aware of and support hotel groups and events.
• Technology: Understand relevant technology for the role.
• Phone Etiquette: Answer calls courteously with an approved greeting.

2. Spotless Cleanliness

• Workspaces: Keep all areas clean and organized.
• Team Effort: Participate in cleaning guest rooms and public spaces as needed.
• Hospitality: Greet guests cheerfully while cleaning.

3. Product Consistency & Quality

• Checklists: Complete operational checklists accurately and on time.
• Shift Reports: Provide precise and timely handover reports.
• Uniform: Wear a clean, approved uniform, be well-groomed, and wear a nametag with a smile.

4. Teamwork

• Communication: Maintain clear, honest, professional communication.
• Can-Do Attitude: Be willing to go beyond traditional roles to meet guest and business needs.
• Collaboration: Work together to create a welcoming environment and positive workplace.

Section Two: Houseperson Role Specific Duties

Additional duties include luggage handling, cleaning and trash management, furniture upkeep, and restocking supplies.

Section Three: Success Metrics

Performance is measured via guest satisfaction, cleanliness, product quality, and teamwork evaluations.

Section Four: Qualifications & Requirements

Preferred experience in hospitality, a positive attitude, ability to follow guidelines, work under pressure, and effective communication skills are essential. Must be 18+, willing to work varied hours, and able to perform physical tasks.

Physical demands include stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting.

This job description is not exhaustive; additional duties may be assigned. Reasonable accommodations will be provided for disabilities. Employment is at-will, and this document does not constitute a contract.

Our Company

• MCR is the 3rd-largest hotel owner-operator in the U.S.
• Founded in 2006, with offices in NYC, Dallas, Chicago, and Richmond.
• Portfolio includes 148 hotels with over 22,000 rooms across 37 states and 106 cities.
• Employs over 7,000 team members, operating under multiple major hotel brands.
• Recognized for innovation and excellence with multiple awards.

Benefits

• Weekly Pay
• Paid Time Off
• Retirement Options
• Health, Dental, Vision Insurance (after 30 days for full-time employees)