Valet Shift Lead - Parking Services Leader

LAZ Parking; Nashville (TN); On-site; USD 60,614,000 - 63,370,000; Full time

Benefits offered by this job

401k

Medical, Dental, Vision

Paid time off

Short Term Disability

Long Term Disability

Job summary

LAZ Parking is seeking a Full-Time Valet Shift Lead in Nashville, TN. The role oversees on-site operations during off-shift times, greeting customers and ensuring a welcoming environment while supervising staff across locations as needed.

Requirements include prior valet or valet supervisor experience, strong customer service, and a valid driver's license. The position offers full-time hours, competitive pay, and benefits such as 401(k) and health coverage.

Qualifications

• MUST HAVE PREVIOUS VALET OR VALET SUPERVISOR EXPERIENCE.
• Strong customer service experience.
• Parking industry experience is required.

Responsibilities

• Ensures staff adheres to rules of conduct, policies and procedures.
• Supervises, mentors, and trains staff on day-to-day activities.
• Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Assist customers over intercom system, in lobbies, lanes, and in the parking office.
• Responsible for running any reports related to daily revenue, credit cards, garage data or other reports requested by management

Skills

Communication

English fluency

Feedback openness

Urgency

Improvement mindset

Teambuilding

Education

High school diploma or GED

Job description

LAZ Parking is seeking a Full-Time Valet Shift Lead in Nashville, TN. The role oversees on-site operations during off-shift times, greeting customers and ensuring a welcoming environment while supervising staff across locations as needed.

Requirements include prior valet or valet supervisor experience, strong customer service, and a valid driver's license. The position offers full-time hours, competitive pay, and benefits such as 401(k) and health coverage.