Valet Ramp Traffic Coordinator

Aramark; Houston (TX); On-site; USD 25,000 - 32,000; Full time

Job summary

Aramark is seeking a Traffic Controller for Houston Methodist Hospital Medical Center to manage vehicle and pedestrian flow on valet ramps and hospital entrances. The role emphasizes safe traffic control, clear communication with attendants and hospital staff, and maintaining orderly operations in a high-traffic healthcare setting.

The Travel Controller coordinates with security, transportation leadership, and hospital personnel to adapt to peak periods, emergencies, and changing conditions

Qualifications

• Previous experience in valet operations, parking, transportation, traffic control, or related environment preferred.
• Ability to communicate clearly and professionally with guests, employees, leadership, and hospital personnel.
• Ability to remain calm and make sound decisions in a fast-paced, high-traffic environment.
• Strong situational awareness and safety focus.
• Must complete required orientation and training.

Responsibilities

• Direct and coordinate vehicle and pedestrian traffic throughout valet ramps, entrances, exits, loading zones, and staging areas to maintain safe, efficient traffic flow.
• Guide vehicles to appropriate drop-off, pick-up, waiting, loading, and departure areas while minimizing congestion and maintaining clear fire lanes, pedestrian crossings, and emergency access routes.
• Monitor ramp conditions and adjust vehicle staging or traffic patterns during peak periods, emergencies, construction, weather events, or other operational changes.
• Communicate by radio and in person with valet attendants, supervisors, dispatchers, security, and hospital personnel to coordinate vehicle arrivals, retrievals, staging, and departures.
• Maintain awareness of pedestrians, patients, wheelchairs, mobility devices, buses, shuttles, delivery vehicles, and emergency vehicles while directing traffic.
• Provide courteous, professional assistance and clear directions to patients, visitors, physicians, employees, and guests.
• Identify and respond to unsafe conditions, blocked travel lanes, unauthorized parking, traffic backups, or other hazards and promptly notify leadership as needed.
• Report accidents, vehicle damage, guest concerns, equipment issues, or unusual activity according to established procedures.
• Ensure cones, signs, barricades, and other traffic-control equipment are properly positioned and valet areas remain organized and presentable.
• Follow all Aramark and Houston Methodist safety, customer service, confidentiality, and operational policies and complete required training and competency requirements.

Skills

Valet operations

Parking

Traffic control

Customer service

Healthcare environment

Job description

Aramark is seeking a Traffic Controller for Houston Methodist Hospital Medical Center to manage vehicle and pedestrian flow on valet ramps and hospital entrances. The role emphasizes safe traffic control, clear communication with attendants and hospital staff, and maintaining orderly operations in a high-traffic healthcare setting.

The Travel Controller coordinates with security, transportation leadership, and hospital personnel to adapt to peak periods, emergencies, and changing conditions