Hospital Valet Ramp Traffic Coordinator

Aramark Corporation; Houston (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

Aramark Corporation is seeking a Valet Ramp Travel Controller at Houston Methodist Hospital to direct vehicle and pedestrian traffic, ensure safe access, and support efficient valet operations on ramp and entrance areas.

You will coordinate with valet attendants, security, and hospital staff to maintain smooth arrivals and departures while prioritizing safety and professional service for patients, visitors, physicians, and staff.

Qualifications

• Previous experience in valet operations, parking, transportation, traffic control, hospitality, healthcare, customer service, security, or a related environment preferred.
• Ability to communicate clearly and professionally with guests, employees, leadership, and hospital personnel.
• Ability to remain calm and make sound decisions in a fast-paced, high-traffic environment.
• Strong situational awareness and attention to safety.
• Ability to follow verbal, written, and radio instructions.
• Ability to work effectively as part of a team.
• Dependable attendance and punctuality are required.
• Ability to maintain professional behavior when interacting with patients and guests experiencing stressful situations.
• Must successfully complete all required orientation, safety, compliance, and department-specific training.

Responsibilities

• Direct and coordinate vehicle and pedestrian traffic throughout valet ramps, entrances, exits, loading zones, and staging areas to maintain safe, efficient traffic flow.
• Guide vehicles to appropriate drop-off, pick-up, waiting, loading, and departure areas while minimizing congestion and maintaining clear fire lanes, pedestrian crossings, and emergency access routes.
• Monitor ramp conditions and adjust vehicle staging or traffic patterns during peak periods, emergencies, construction, weather events, or other operational changes.
• Communicate by radio and in person with valet attendants, supervisors, dispatchers, security, and hospital personnel to coordinate vehicle arrivals, retrievals, staging, and departures.
• Maintain awareness of pedestrians, patients, wheelchairs, mobility devices, buses, shuttles, delivery vehicles, and emergency vehicles while directing traffic.
• Provide courteous, professional assistance and clear directions to patients, visitors, physicians, employees, and guests.
• Identify and respond to unsafe conditions, blocked travel lanes, unauthorized parking, traffic backups, or other hazards and promptly notify leadership as needed.
• Report accidents, vehicle damage, guest concerns, equipment issues, or unusual activity according to established procedures.
• Ensure cones, signs, barricades, and other traffic-control equipment are properly positioned and valet areas remain organized and presentable.
• Follow all Aramark and Houston Methodist safety, customer service, confidentiality, and operational policies and complete required training and competency requirements.

Skills

Valet operations

Parking

Transportation

Traffic control

Hospitality

Healthcare

Customer service

Security

Communication

Teamwork

Safety awareness

Job description

Aramark Corporation is seeking a Valet Ramp Travel Controller at Houston Methodist Hospital to direct vehicle and pedestrian traffic, ensure safe access, and support efficient valet operations on ramp and entrance areas.

You will coordinate with valet attendants, security, and hospital staff to maintain smooth arrivals and departures while prioritizing safety and professional service for patients, visitors, physicians, and staff.