Valet PT

Black Oak Casino Resort; California (MO); On-site; USD 19,000 - 29,000; Part time

Job summary

Black Oak Casino Resort is seeking a courteous Valet to greet Guests, park and retrieve vehicles, and support casino services. The role requires ensuring professional guest service, safekeeping of vehicles, and adherence to safety and gaming policies.

Training and shift flexibility are provided to support events and peak times. Responsibilities include assisting guests with check-in/out, documenting vehicle conditions, and guiding traffic flow while maintaining clean work areas.

Qualifications

• High school diploma, GED, or equivalent.
• Cooperative and friendly nature.
• Ability to communicate and follow directions effectively.
• Valid California driver’s license and casino driver’s permit.
• Ability to use 2-way radios and/or cell phones.
• Ability to understand and carry out instructions in written or oral form.
• Ability to drive vehicles of various makes and models.
• Must be 18 years of age and able to pass drug test and obtain gaming license.
• Must provide evidence of employment eligibility in the U.S.
• Must communicate proficiently in English.

Responsibilities

• Greet Guests and provide valet parking and vehicle retrieval services.
• Assist Guests with check-in/out procedures.
• Open vehicle doors for Guests.
• Inspect vehicles for damage upon receipt and at retrieval.
• Report any vehicle damage to Supervisor/Designee.
• Provide claim checks and ensure safe vehicle handling.
• Deliver and retrieve Guest vehicles quickly and safely.
• Follow speed limits and casino policies.
• Assist in directing traffic and transporting luggage as needed.
• Maintain cleanliness of work areas and stations.

Skills

Customer service

Communication

English proficiency

Interpersonal skills

Education

High school diploma or GED

Job description

Job Details

Job Location: Casino - Tuolumne, CA 95379

Position Type: Hourly with Tips

SUMMARY

Responsible for greeting and welcoming all Guests and safely parking and retrieving Guests vehicles while ensuring professionalism at all times.

Essential Responsibilities and Duties

• Acts professionally with Guests and Team Members, and provides excellent Guest service at all times.
• Assists Guests promptly and courteously with Valet Check-in and Check-out procedures.
• Opens vehicle doors for all Guests.
• Visually inspects Guests’ vehicles upon receipt, and at the time of retrieval, for any vehicle damage.
• Accurately notes all damage before moving a vehicle, and immediately reports any subsequent damage to the Supervisor/Designee.
• Provides Guests with Claim Checks for their vehicles.
• Delivers and retrieves Guest vehicles as quickly and safely as possible, may include running if necessary.
• Obeys all speed limits, traffic laws, and vehicle operation policies of Black Oak Casino.
• Secures Guest vehicles properly by locking doors and windows and setting the parking brake.
• Answers all Guest questions about Valet, Hotel Registration, Casino events, Facilities, Restaurants, etc.
• Upholds cleanliness of all work stations and areas.
• Reports any Safety/Security related incident or potential incident to Supervisor/Designee and Public Safety Dispatch.
• Assists in directing and maintaining the proper flow of traffic.
• Directs self-parking Guests to appropriate parking spaces.
• Offers and provides assistance transporting luggage, strollers, wheelchairs, walkers, and other baggage to and from vehicles and carts.
• Prepares requisitions for any supplies as needed to keep the Valet operations properly stocked and ready for business.
• Reports cash tips in accordance with IRS tip reporting rules and Black Oak Casino policies.
• Performs other duties as assigned.

Qualifications

• Must possess a high school diploma, G.E.D. or equivalent.
• Must possess a cooperative and friendly nature.
• Must have the ability to communicate and follow directions effectively.
• Must possess and maintain a valid California driver’s license and a Black Oak Casino driver’s permit.
• Must be able to communicate using 2-way radios and/or cell phones.
• Must have the ability to understand and carry out instructions in written or oral form.
• Must possess a working knowledge of computer programs and applications, and be able to utilize advanced cellular technology.
• Must be able to drive vehicles of various makes and models.
• Must maintain a neat and professional appearance that is in compliance with Black Oak Casino policies.
• Must be at least 18 years of age.
• Must be able to pass a mandatory drug test.
• Must be able to obtain a valid gaming license.
• Must provide evidence of employment eligibility in the U.S.
• Must be able to communicate proficiently in English.

Physical Demands

• Must be physically able to perform all job requirements.
• Required to lift 50 lbs and occasionally more with assistance.
• Required to wear protective equipment such as mask, earplugs, gloves, eyewear, weather gear, etc.
• Required to work around moving machinery with possible exposure to vibration, dust, gas, steam or chemicals.

Work Environment

• Must be able to work in a non-smoke free environment.
• Must be able to work in a noisy environment.
• Must be able to work shifts, weekends, holidays, and special events.
• Must be able to work outside in all weather conditions.