Valet Parking Operations Manager

Stratton Amenities; Houston (TX); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Paid holidays

Job summary

United Valet Service in Houston seeks an experienced Valet Parking Operations Manager to oversee daily valet operations across multiple accounts in the Houston market. You will act as the primary client contact for restaurant owners, hotel leadership, and asset managers, while recruiting and leading supervisors and attendants.

The role requires a minimum of 5 years in valet operations management within hospitality settings, a strong understanding of curb flow, staffing, and service recovery, and

Qualifications

• Minimum 5 years of valet parking operations management experience.
• Experience managing valet services for restaurants, hotels or hospitality venues.
• Deep understanding of Houston hospitality and valet service industry.
• Proven ability to manage multiple valet accounts simultaneously.
• Direct experience leading supervisors and front-line valet teams in fast-paced, guest-facing environments.

Responsibilities

• Oversee day-to-day valet parking operations across multiple restaurant and hospitality accounts in the Houston market.
• Act as the primary client contact for restaurant owners, general managers, hotel leadership, and asset managers.
• Recruit, hire, train, schedule, and manage valet supervisors, leads, and attendants.
• Ensure consistent execution of service standards, appearance standards, and guest engagement expectations.
• Manage labor planning, scheduling accuracy, and payroll review to maintain operational efficiency.
• Conduct regular site visits, spot checks, and operational audits.
• Resolve guest complaints, service breakdowns, and on-site issues quickly and professionally.
• Oversee incident reporting, claims documentation, and coordination with insurance and internal leadership.

Skills

Leadership

Communication

Attention to detail

Decision making under pressure

Scheduling systems

Payroll review

Operational reporting

Tools

Payroll software

Job description

# Valet Parking Operations ManagerFull-time Houston, TX $17 - $18/hr Posted June 1, 2026Valet Parking Operations Manager Company: United Valet Service Location: Houston, Texas Overview United Valet Service is a hospitality-focused valet parking company providing professional valet operations for...Apply for This PositionValet Parking Operations Manager Company: United Valet Service Location: Houston, Texas Overview United Valet Service is a hospitality-focused valet parking company providing professional valet operations for restaurants, hotels, and hospitality-driven destinations. We are seeking an experienced Valet Parking Operations Manager with a strong background managing valet parking accounts, particularly high-volume restaurant and hospitality environments. Core Responsibilities Oversee day-to-day valet parking operations across multiple restaurant and hospitality accounts in the Houston market. Act as the primary client contact for restaurant owners, general managers, hotel leadership, and asset managers. Recruit, hire, train, schedule, and manage valet supervisors, leads, and attendants. Ensure consistent execution of service standards, appearance standards, and guest engagement expectations. Manage labor planning, scheduling accuracy, and payroll review to maintain operational efficiency. Conduct regular site visits, spot checks, and operational audits. Resolve guest complaints, service breakdowns, and on-site issues quickly and professionally. Oversee incident reporting, claims documentation, and coordination with insurance and internal leadership. Enforce safety procedures, key control policies, and proper vehicle handling protocols. Partner with senior leadership on account performance, staffing strategy, and client retention. Required Experience Minimum of 5 years of valet parking operations management experience. Extensive experience managing valet services for restaurants, hotels, or hospitality-focused venues. Deep understanding of the Houston hospitality and valet parking service industry. Proven ability to manage multiple valet accounts simultaneously. Direct experience leading supervisors and front-line valet teams in fast-paced, guest-facing environments. Strong understanding of curb flow management, peak-period staffing, and service recovery. Skills and Competencies Strong leadership presence with an accountability-driven management style. Excellent verbal and written communication skills. High attention to detail and consistency in service delivery. Ability to make sound decisions under pressure in live operating environments. Comfortable with scheduling systems, payroll review, and basic operational reporting. Schedule and Work Environment Full-time position. Evenings, weekends, and holidays required based on restaurant and hospitality account needs. On-site presence across multiple Houston-area locations is required. Compensation and Benefits Competitive salary based on experience. Health, dental, and vision insurance. Paid time off and paid holidays. Non-Negotiable Requirement Candidates must have direct, hands-on valet parking operations experience within restaurant or hospitality settings. Applicants without this background will not be considered.### Job DetailsEmployment Type: Full-timeLocation: Houston, TXCompensation: $17 - $18/hrDate Posted: June 1, 2026## Apply for Valet Parking Operations ManagerInterested in this role? Submit your application below and our team will review it promptly.By providing your mobile number and selecting the consent checkbox below, you agree to receive SMS messages from Stratton Amenities regarding your job application, including phone interview scheduling and application updates. Message frequency varies, typically 3 to 7 messages during the hiring process. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy at https://strattonamenities.com/privacy-policy/.