Valet Parking Attendant — Guest Experience Pro (Full-Time)

Reimagined Parking; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health plans

Life and disability insurance

401(k) Plan

Employee Assistance Program

Parental and caregiver leave

Job summary

Reimagined Parking is hiring a Valet Parking Attendant in Brooklyn, NY. The role offers full-time employment and pays $17.00 per hour. Expect a varying shift and hands-on guest service responsibilities, from greeting guests to safely parking and retrieving vehicles.

You will work with the Operations Manager and Shift Supervisor to maintain safety, efficiency, and top-tier customer experiences while complying with state and local laws.

Qualifications

• Must be at least 18 years of age.
• Valid driver’s license with good driving record.
• Authorized to work in the United States; E-Verify participation.

Responsibilities

• Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices.
• Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location.
• Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems.
• Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed.
• Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items.
• Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required.
• Request, collect, and accurately process applicable valet fees; assist with reconciling end-of-shift revenue and ticket distribution.
• Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary.
• Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead.
• Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times.

Skills

Customer service

Communication

Quick learner

Decision making

Vehicle handling

Valet experience

Manual transmission

Job description

Reimagined Parking is hiring a Valet Parking Attendant in Brooklyn, NY. The role offers full-time employment and pays $17.00 per hour. Expect a varying shift and hands-on guest service responsibilities, from greeting guests to safely parking and retrieving vehicles.

You will work with the Operations Manager and Shift Supervisor to maintain safety, efficiency, and top-tier customer experiences while complying with state and local laws.