Valet Attendant – Premier Guest Service, Flexible Shifts

Reimagined Parking; New York (NY); On-site; USD 37,000 - 53,000; Full time

Benefits offered by this job

Generous Paid Time Off

Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Job summary

Reimagined Parking is seeking a Valet Attendant for Resorts World New York, NYC. The role involves safely parking and retrieving guest vehicles while delivering excellent customer service. You will work with the Operations Manager and Shift Supervisor to ensure efficiency, safety, and compliance with laws.

Hourly pay is $32.72, with a varying schedule and daytime & overnight opportunities. Must be 18+, eligible to work in the United States, and able to provide valid license and driving history.

Qualifications

• Excellent customer service and communication skills.
• Ability to communicate with guests.
• Ability to learn quickly and use sound decision making to thrive in fast-paced environments.
• Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot.
• Ability to move from valet stand to customer cars by walking or running for extended period of time.
• Previous valet experience preferred.
• Ability to operate manual transmission vehicles (stick shift).

Responsibilities

• Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices.
• Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location.
• Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems.
• Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed.
• Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items.
• Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required.
• Request, collect, and accurately process applicable valet fees; assist with reconciling end-of-shift revenue and ticket distribution.
• Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary.
• Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead.
• Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times.

Skills

Customer service

Communication

Adaptability

Vehicle operation

Physical stamina

Valet experience

Job description

Reimagined Parking is seeking a Valet Attendant for Resorts World New York, NYC. The role involves safely parking and retrieving guest vehicles while delivering excellent customer service. You will work with the Operations Manager and Shift Supervisor to ensure efficiency, safety, and compliance with laws.

Hourly pay is $32.72, with a varying schedule and daytime & overnight opportunities. Must be 18+, eligible to work in the United States, and able to provide valid license and driving history.