Valet Operations Supervisor

UC Davis Health; Sacramento (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

UC Davis Health is seeking a skilled Parking and Transportation Services supervisor to manage the internal operations of the parking and valet unit. You will lead a diverse team, ensure safe vehicle operations, and maintain equipment and signage across UCDH grounds.

The role requires budgeting, event planning, compliance with parking regulations, and producing reports to support department goals. A strong leadership background in a high-volume service environment is essential.

Qualifications

• Valid California driver’s license and driving record compliant with local policies.
• Bachelor’s degree or equivalent experience in a complex operations unit.
• 3+ years of management or supervisory experience in the service industry.
• Leadership and staff development experience.
• Knowledge of California Vehicle Code regulations.
• Knowledge of cash handling, collection and deposit practices.
• Analytical and decision skills to evaluate information and options.
• Strong communication and interpersonal skills.
• Ability to coordinate multiple tasks and adapt to changing deadlines.
• Proficiency with Word, Excel, PowerPoint, Outlook and databases.

Responsibilities

• Oversee and control parking and valet services operations.
• Supervise Parking Representatives, Parking Lead, Senior Parking Representatives, Parking Assistants and Senior Auto Equipment Operators.
• Ensure safe operations and maintenance of equipment and signage on UC Davis Health grounds.
• Plan and implement special parking arrangements/events and enforce parking regulations.
• Prepare budgets, conduct surveys and generate reports.

Skills

Leadership

Analytical skills

Communication

Organizational skills

Problem solving

Multitasking

Conflict management

Education

Bachelor’s degree or equivalent

Experience in complex operations

Tools

Word

Excel

PowerPoint

Outlook

Databases

Job description

Job Summary

The purpose of this position is the internal management and control of the parking and valet services unit within the Parking and Transportation Services department. This includes supervision of Parking Representatives (Valet), Parking Representatives-Lead (valet lead), Senior Parking Representatives (enforcement), Parking Assistants (kiosk/lot operations), and Sr. Auto Equipment Operators. Facilitates safe parking and valet operations for all vehicles operating on the UCDH grounds by providing and maintaining safe equipment and proficient staff. The incumbent plans and implements special parking arrangements/events, ensuring signage, structure maintenance, lot equipment usage, including enforcement of parking regulations, plans and prepares budgets, surveys and reports. #CA-SB

Job Summary

The purpose of this position is the internal management and control of the parking and valet services unit within the Parking and Transportation Services department. This includes supervision of Parking Representatives (Valet), Parking Representatives-Lead (valet lead), Senior Parking Representatives (enforcement), Parking Assistants (kiosk/lot operations), and Sr. Auto Equipment Operators. Facilitates safe parking and valet operations for all vehicles operating on the UCDH grounds by providing and maintaining safe equipment and proficient staff. The incumbent plans and implements special parking arrangements/events, ensuring signage, structure maintenance, lot equipment usage, including enforcement of parking regulations, plans and prepares budgets, surveys and reports. #CA-SB

Apply By Date

10/29/2026 by 11:59pm PST

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Required to hold a valid California driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program
• Bachelor’s degree in related area and/or equivalent experience/training in a complex operations unit.
• 3+ years management or supervisory experience in the service industry.
• Leadership skills and/or supervisory experience to lead, monitor motivate, train and evaluate staff.
• Knowledge of applicable California Vehicle Code regulations.
• Knowledge of proper cash handling, collection and deposit practices.
• Analytical and decision skills to review information, draw conclusions, develop and evaluate alternatives/solutions.
• Skills to analyze options and solve problems independently on assigned projects while utilizing available resources to efficiently complete work assigned.
• Organizational and time management skills to prioritize workload and meet deadlines, develop and carry out project assignments, in an efficient and timely manner and to provide accurate and sufficient documentation of activities.
• Interpersonal, verbal and written communication skills to clearly and efficiently interact with a diverse group of individuals at all levels within the organization to secure and/or promote information to clarify situations, resolve problems, and to foster and promote the goals of the organization.
• Ability to coordinate independently a variety of tasks and functions; to work around frequent interruptions; to organize workload and set ever-changing priorities; to anticipate and provide for schedule changes; to work with deadlines, realigning priorities as necessary.
• Knowledge and experience with but not limited to: Word, Excel, Power Point, Outlook, and databases. Experience in training staff in carrying out proper valet parking procedures.

Preferred Qualifications

• Certified Parking Professional (CPP)
• Certified Administrator of Public Parking (CAPP)
• 2 years’ direct supervisory experience within a high-volume valet hospital environment
• One year supervising multiple operational valet units within a hospital environment.
• Experience supervising employees in a collective bargaining.
• Experience with project consulting and familiarity with analysis and decision-making processes in higher education environments.
• Experience in parking/events, public administration, mobility transportation, and/or broad knowledge of UC parking policies and procedures.
• Experience with Microsoft Access, Teams, or similar is a plus.
• Experience in leading workforce teams of both professional and frontline employees.
• Experience in financial reporting and budget responsibility.
• Advanced skills in verbal and written communication and conflict management, including active listening, tact, diplomacy, discretion, confidentiality, and flexibility.
• Advanced interpersonal skills to collaborate, coordinate and integrate with diverse backgrounds and nationalities.
• Demonstrated organizational, problem-solving, decision-making, and action planning skills, including analyzing information, practices, procedures, problems, and situations to recognize alternatives and consequences, formulate logical and objective conclusions and make recommendations appropriate to the situation.
• Skills to work independently, accept challenging circumstances, and solve problems in an ambiguous environment where solutions are not always readily apparent.
• Strong subject matter knowledge of parking and transportation management to train and guide employees.
• Skills to apply/interpret principles to ensure operations meet UC policies and procedures and state and federal regulations.
• Knowledge and ability to audit all aspects of the operation.
• Aptitude to remain calm in busy situations.
• Superior organizational, problem-solving and time management skills.
• Knowledge of business acumen.
• Effective advance communication skills.
• Strong skills in leadership, motivation of staff, and team building.
• Strong skills ion customer service to develop department programs and standards.
• Strong verbal and written communication skills.
• Strong skills to facilitate and collaborate with a diverse group of constituencies on long-and short-term valet parking operational planning.
• Strong report preparation skills to meet operational planning and budgetary reporting requirements.
• Knowledge of data security and privacy requirements, including FERPA (Family Educational Rights and Privacy Act), the California Information