Lead Parking Enforcement Representative

Military, Veterans and Diverse Job Seekers; Orange (CA); In loco; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Military, Veterans and Diverse Job Seekers is seeking a Lead Parking Enforcement Representative to oversee parking operations, enforce relevant laws, and supervise staff in outdoor, high-volume environments. The role requires strong multitasking, customer interaction, and the ability to work a rotating schedule including evenings and weekends.

Candidates should be able to lift equipment up to 75 pounds, wear the department uniform, and adapt to changing procedures.

Competenze

• Ability to manage multiple priorities and meet deadlines.
• Ability to understand and enforce the California Vehicle Code as it relates to parking and bicycle enforcement.
• Two years or more of supervisory experience, or equivalent combination of education, training, and experience.
• Interpersonal skills to motivate others to achieve goals.
• Develops rapport and professional relationships with staff and peers.
• Adapt to rapid changes in procedures and environment.
• Accurately fill out impound forms and write objective reports.
• Interact with a diverse population in a high-volume, customer-focused setting.
• Work around moving vehicles and outdoor environments.
• Wear department-issued uniform and work outdoors in all weather.
• Rotate schedule including evenings and weekends.
• Safely lift heavy equipment up to 75 pounds.
• Knowledge of conflict resolution and maintaining composure.
• Knowledge of MS Office applications.

Mansioni

• Manage multiple priorities and execute plans to meet deadlines.
• Enforce California Vehicle Code and related parking regulations.
• Supervise staff and foster teamwork.
• Motivate staff to achieve goals and maintain professional rapport.
• Adapt to changing procedures and environment.
• Complete impound forms accurately and prepare clear reports.
• Interact with the public in a high-volume setting and make quick decisions.
• Work outdoors around moving vehicles and in various weather conditions.
• Wear and maintain the department uniform and equipment.

Conoscenze

Multitasking

Policy enforcement

Supervisory experience

Interpersonal skills

Rapport building

Adaptability

Report writing

Field decision making

Roadway safety

Uniformed operations

Outdoor work

Evenings/weekends

MS Office

California Vehicle Code knowledge

Strumenti

EPICS

Electronic Educational Environment

Antpark

When to Work

Two-way radio

Descrizione del lavoro

About the job Lead Parking Enforcement Representative

Required:

• Ability to effectively manage multiple priorities and execute plans to meet deadlines.
• Ability to understand and enforce the California Vehicle Code as it relates to parking and bicycle enforcement.
• Two years or more of supervisory experience, or equivalent combination of education, training, and experience.
• Interpersonal skills to effectively motivate others to achieve goals.
• Develops and maintains rapport and professional relationships with assigned staff, peers, multidisciplinary team members, management.
• Ability to adapt to rapid and frequent changes in operational procedures and working environment.
• Ability to accurately fill out impound forms, write accurate and objective reports.
• Capable of interacting with a diverse population in a high-volume, customer-focused work environment and making quick decisions in a field setting.
• Able to work around moving vehicles on roadways, parking lots, and surface lots.
• Able to wear department-issued uniform.Able to work outdoors, year-round, and in all weather conditions.
• Able to work a rotating schedule that will include evenings and weekends.
• Safely lift heavy equipment and objects for the purposes of vehicle transport, up to 75 pounds.
• Knowledge of effective conflict resolution skills with the ability to maintain equanimity in the face of resistance, indifference, and hostility.
• Knowledge of advance computer skills and MS Office applications.

Preferred:

• Basic knowledge of a hand-held, two-way radio system. Basic knowledge hand-held ticket writer.
• Two years or more of parking enforcement experience, or equivalent combination of education, training, and experience.
• Knowledge of using a light duty tow truck and current tow truck training certifications.
• Knowledge of security and emergency management and response principals, including local and state laws, regulations, and procedures.A
• bility to analyze vehicle and vehicle collisions configurations to safety and efficiently load and unload vehicles from a tow truck transport.
• Working knowledge of UC parking policies and procedures or equivalent experience in transportation, parking/events, public administration, mobility transportation or a combination of these.
• Familiarity with the departments on-line systems such as EPICS, Electronic Educational Environment (EEE), Antpark, and When to Work. Knowledge of the California Vehicle Code.
• Knowledge of traffic signs, traffic barricading, and associated equipment.
• Knowledge of laws and regulations pertaining to traffic control and scene security and protection.

Special Conditions Required:

• The final candidate will be subject to a background check.
• Must possess and maintain a valid California driver license and participate in the DMV Pull Program.
• Must be able to occasionally work outdoors, year-round, and in all weather conditions.
• Must be able to occasionally work evenings and weekends. Must be compliant with UC Vaccination Policy.
• Final candidate subject to background check. As a federal contractor, UC is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.