Valet Key Booth Attendant-Graveyard-Silver Legacy

Caesars Entertainment; Reno (NV); On-site; USD 16,531 - 22,041; Full time

Job summary

Caesars Entertainment is seeking a Valet Key Booth Attendant for the graveyard shift at Silver Legacy. You will hang keys, file tickets, greet guests, and assist with vehicle movement under supervision.

Responsibilities include maintaining the valet office, guiding guests with care, and ensuring safety with equipment. The role requires strong communication, reliability, and teamwork in a fast-paced environment.

Qualifications

• Excellent verbal communication skills to instruct, listen, and assist guests.
• Strong interpersonal skills for guest interaction and teamwork.
• Accurate reading, writing, and basic math for tickets and records.
• Ability to perform clerical tasks and maintain orderly equipment.
• Problem-solving and independent judgment when guiding guests and handling scenarios.

Responsibilities

• Hang keys on the correct hook and match to valet ticket numbers.
• File valet tickets and maintain the ticket rack.
• Keep the valet office clean and secure when not in use.
• Monitor area to ensure guests leave keys with valet.
• Assist guests and drivers, including oversized vehicles when needed.
• Drive guests to the oversize lot with supervisor's permission.
• Use equipment safely, including the man-lift, as directed.
• Support the supervisor with vehicle relocation and related duties.

Skills

Verbal communication

Interpersonal skills

Reading/writing

Clerical skills

Problem solving

Education

High school diploma or equivalent

Job description

Valet Key Booth Attendant – Graveyard Silver Legacy

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Job Summary

Hang keys on the keyboard, file tickets accurately based on the corresponding numbers, occupy the valet office, greet guests, tear valet tickets, drive guests to the oversize lot with supervisor’s permission, and assist the Supervisor with relocation of company and guest vehicles.

Responsibilities

• Hang keys on the keyboard on the proper hook.
• Remove keys from the keyboard and match them to valet ticket numbers.
• File the valet tickets in the ticket rack provided.
• Maintain valet office cleanliness; sweep and wipe cabinets.
• Keep the valet office door closed when absent.
• Monitor area outside the valet office to ensure guests do not park their vehicle without leaving their keys with valet.
• Move luggage and/or contact a bell person for assistance.
• Pull luggage out of the luggage room for guests when a bellman is unavailable.
• Drive guests with oversized vehicles to the employee lot and return guests to their vehicles.
• Properly and safely use the man‑lift.
• Exemplify core values, family‑style service, mission and vision, and DEI culture.
• Perform other job‑related duties as assigned.

Qualifications

• High school diploma or equivalent.
• Ability to understand and comply with all company and departmental rules, policies, and procedures.
• Ability to competently hang keys on the correct hook.
• Ability to visually recognize numbers.
• Excellent verbal communication skills: instruct, listen, divert, persuade, speak clearly, and assist guests.
• Strong interpersonal skills.
• Physical ability to lift/carry up to 75 lbs., bend, crouch, kneel, push/pull, and drive a vehicle.
• Accurate reading, writing, math, clerical, memorization, problem‑solving, independent judgment, and decision‑making skills.

Additional Requirements

• Constant direct contact with guests.
• Fast‑paced work area requiring directing guests and answering questions.
• Work may be performed in confined areas and under various environmental conditions (hot, cold, noisy, smoky, dimly lit, brightly illuminated, moving objects, slippery surfaces, exposure to solvents/oils, fumes/odors, dirt/dust).
• Work requires knowledge and use of electrical, mechanical, and computer equipment and flame/heat‑generated devices.
• Shift work may include inside and outside, days off, nights, weekends, holidays, and overtime.
• May require walking up and down two flights of stairs at entry.
• Frequent repetitive use of hands with light/firm grasp; finger dexterity and vision acuity are required.

Performance Requirements

Must provide internal and external guests with service excellence, have excellent communication and observation skills, and maintain an easy‑going demeanor to ensure a fun and safe environment. Ability to work a flexible schedule is required.

Equal Employment Opportunity

The Company is an equal‑opportunity employer and does not discriminate based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity, veteran status, marital status, or any other protected characteristic.