Valet Driver (Runner/Traffic)

Viejas Casino & Resort; Alpine (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Viejas Casino & Resort in Alpine, CA seeks a friendly Valet Attendant to greet guests, park and retrieve vehicles safely, and provide courteous service in a fast-paced setting.

You will document tickets, note vehicle conditions, communicate via radio, assist teammates, and help manage traffic flow around the valet area to ensure guest satisfaction and safety.

Qualifications

• High school diploma or GED preferred.
• California Driver's License and clean driving record required.
• Must be 21 years or older and have 1 year of driving experience.
• Ability to drive a manual transmission and excellent communication skills.

Responsibilities

• Greet guests, park and retrieve vehicles safely and efficiently.
• Open doors for guests and assist with entering/exiting vehicles.
• Document tickets with guest name and note vehicle damage prior to parking.
• Notify supervisor of vandalism or scratches.
• Operate two-way radio; maintain radio contacts.
• Transport valet staff using cart; ensure cart safety and efficiency.
• Maintain clean, safe work environment; follow DOT and CA vehicle laws.
• Provide directions/information about property amenities and local areas.
• Answer calls and respond to guest requests/complaints; ensure satisfactory outcomes.
• Work as part of a team; attend staff meetings; report incidents as needed.
• Ensure fire lanes are kept clear; follow safety protocols.
• Flexible schedule including nights, weekends, and holidays.

Skills

Guest service

Communication skills

Valid Driver's License

Manual transmission

Reliable

Multitasking

Education

High School Diploma or GED

Job description

Job SummaryGreets all guests, parks, and retrieves all guests’ vehicle while ensuring an efficient, safe, and welcoming experience.Job Description• Provides assistance to all guests when they go in and out of vehicles. Opens passenger’s doors first. • Responsible for parking and retrieving guests’ cars in an efficient, safe, and friendly manner. • Documents all tickets with guest name, and walks around each vehicle noting damage prior to parking. • Notifies the Valet Supervisor of any vehicle vandalism and/or new scratches upon retrieval. • Operates two-way radio to communicate with base station or other vehicles. Ensure battery is charged and functioning properly. • Maintains radio contacts throughout shift by setting to correct channel. • Drives cart to transport valet staff between the valet parking lots and the overflow valet parking lots in a safe manner. • Ensures cart is maintained and functioning properly, reports problems to supervisor/manager. • Partners with and assists other team members to promote an environment of teamwork in order to achieve common goals. • Maintains traffic control to ensure that fire lanes are kept clear when needed • Provides guests with directions and information regarding property amenities, services, hours of operations and local areas of interest. • Answers telephone calls, responds to all guest requests/complaints, and follows through to assure satisfactory outcome and compliance. • Maintains knowledge of all parking lot entrances and exits. • Maintains and organizes work area. • Follows all California Vehicle law and Department of Transportation (DOT) regulations. • Complies with and follows company and departmental policies and standard operating procedures. • Ensures that a clean, safe, hazard-free work environment is maintained. • Attends staff meeting for update on ongoing Enterprise activities and promotions. • Notifies Security of any guest reports of theft. • Performs all other duties as assigned. • Does not provide supervision to others. • High school diploma or general education degree (GED) preferred. • California Responsible Beverage Service Training required upon hire. • Valid Driver’s License Required. • Clean Driving Record Required. • Must be 21 years or older. • 1 year of driving experience. • Guest service experience. • Must be able to drive a manual transmission. • Good communication skills in both verbal and written. • Detailed-oriented, organized, values teamwork, self-motivated, and ability to multi-task. • Ability to work with diverse cultures and backgrounds. • Must be dependable and has the ability to adjust to and manage change effectively. • Ability to work in a fast-paced environment. • Must be able to work flexible schedule according to business needs, including graveyard shift, evenings, weekends, and holidays.Hiring PreferenceThe Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring.