Valet/Door Person

Firstservice-Residential; Philadelphia (Philadelphia County); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Comprehensive benefits

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Valet Associate in Center City Philadelphia to provide exceptional service to residents, guests and staff, greeting, guiding and assisting with vehicle parking in the garage using the garage car elevator.

The role supports homeowners during busy periods, responds to requests professionally, and maintains a neat appearance while following company policies. Full-time and part-time positions may be available, with benefits and training provided.

Qualifications

• High school diploma or equivalency.
• Two (2) years of customer service experience.
• Valid drivers’ license and satisfactory driving record.
• Effective written and verbal communication.
• Strong customer service, communication and interpersonal skills required.
• Assist with placing and removing temporary walk off mats before and after rain and snow events.

Responsibilities

• Greet and open the doors for residents.
• Park owner, guest and associate cars utilizing the garage car elevators.
• Respond to all requests in a courteous, professional manner at all times.
• Assist homeowners in and out of vehicles as well as all valet requests.
• Communicate regularly with concierge regarding important resident information.
• Provide directions to local parks, restaurants, airports.
• Call for taxi, limo service as needed.
• Exhibit a positive and professional attitude and maintain professional appearance as outlined by Association and company policy.
• Proactively assist with packages and
• Report maintenance or cleaning requirements to management.
• Assist concierge during busy periods and break times, as needed.
• Assist with trash removal as needed.
• Assist with dog walking for residents, as needed.
• Report all resident concerns and complaints to concierge or management.
• Assist with snow shoveling and ice melt application.
• Assist with placing and removing temporary walk off mats before and after rain and snow events.

Skills

Customer service

Driver's license

Communication

Education

High school diploma or equivalent

Job description

Description

Job Overview:

As a Valet Associate, you’ll be responsible for providing exceptional customer service. M eets and greets residents and provides guidance and assistance to meet the needs of residents, tenants and guests as well as park owner, guest and associate vehicles in the garage utilizing the garage car elevator.

This posting is for candidates interested in being considered for multiple Concierge opportunities throughout Center City Philadelphia, with both full-time and part-time positions available. Successful candidates may be considered for current and future openings based on business needs and availability.

Your Responsibilities:

• Greet and open the doors for residents and
• Park owner, guest and associate cars utilizing the garage car elevators
• Respond to all requests in a courteous, professional manner at all times
• Assist homeowners in and out of vehicles as well as all valet requests
• Communicate regularly with concierge regarding important resident information
• Provide directions to local parks, restaurants, airports,
• Call for taxi, limo service as needed
• Exhibit a positive and professional attitude and maintain professional appearance as outlined by Association and company policy
• Proactively assist with packages and
• Report maintenance or cleaning requirements to management
• Assist concierge during busy periods and break times, as needed
• Assist with trash removal as needed
• Assist with dog walking for residents, as needed
• Report all resident concerns and complaints to concierge or management
• Assist with snow shoveling and ice melt application
• Assist with placing and removing temporary walk off mats before and after rain and snow events

Skills & Qualifications:

• High school diploma or equivalency
• Two (2) years of customer service experience
• Valid drivers’ license and satisfactory driving record
• Effective written and verbal communication
• Strong customer service, communication and interpersonal skills required
• Assist with placing and removing temporary walk off mats before and after rain and snow events

What We Offer:

Full-time associates, will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation:

$17.00-$21.00 per hour

Disclaimer Statement:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage:

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed:

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations:

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144:

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.