Door Person/Driver

FirstService Residential; Philadelphia (Philadelphia County); On-site; USD 26,174; Part time

Job summary

A property management company is seeking a Door Associate in Philadelphia to provide exceptional customer service, assist residents and guests, and ensure a positive experience. The role includes managing entry for vehicles, communicating important information, and maintaining a professional demeanor. Candidates should have at least two years of customer service experience and a high school diploma. This is a part-time position with weekend hours at $19.00/hour.

Qualifications

• Two years of customer service experience required.
• Valid driver's license and satisfactory driving record.
• Strong communication skills needed.

Responsibilities

• Greet and assist residents and guests using garage elevators.
• Respond courteously to all requests.
• Report maintenance or cleaning requirements.
• Assist concierge during busy periods.

Skills

Customer service skills

Effective communication

Interpersonal skills

Education

High school diploma or equivalency

Job description

Description

Job Overview:
AsaDriver/DoorAssociate, you’ll be responsible for providing exceptional customer service. Meets and greets residents and provides guidance and assistance to meet the needs of residents, tenants and guests as well as park owner, guest and associate vehicles in the garage utilizing the garage car elevator.

Saturday/Sunday 7am-3pm

Your Responsibilities

• Greet and open the doors for residents and Park owner, guest and associate cars utilizing the garage car elevators
• Respond to all requests in a courteous, professional manner at all times
• Assist homeowners in and out of vehicles as well as all valet requests
• Communicate regularly with concierge regarding important resident information
• Provide directions to local parks, restaurants, airports
• Call for taxi, limo service as needed
• Exhibit a positive and professional attitude and maintain professional appearance as outlined by Association and company policy
• Proactively assist with packages
• Report maintenance or cleaning requirements to management
• Assist concierge during busy periods and break times, as needed
• Assist with trash removal as needed
• Assist with dog walking for residents, as
• Report all resident concerns and complaints to concierge or management
• Assist with snow shoveling and ice melt application
• Assist with placing and removing temporary walk off mats before and after rain and snow events

Skills & Qualifications

• High school diploma or equivalency
• Two (2) years of customer service experience
• Valid drivers’ license and satisfactory driving record
• Effective written and verbal communication
• Strong customer service, communication and interpersonal skills required
• Assist with placing and removing temporary walk off mats before and after rain and snow events

Compensation

$19.00/hour

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.