Valet Concierge: First-Rate Guest Experience

Morongo Casino Resort & Spa; California; On-site; USD 21,000 - 30,000; Full time

Job summary

Morongo Casino Resort & Spa in California seeks a Runner – Valet to warmly welcome guests, safely park and retrieve vehicles, and ensure a seamless guest arrival and departure in a fast-paced, four-star environment.

You will greet guests, assist with directions, drive a variety of vehicles, and uphold safety and service standards. A high school diploma, valid driver's license, and ability to work evenings/weekends are preferred.

Qualifications

• Strong verbal communication and customer service skills.
• Ability to maintain professionalism and discretion with confidential guest or operational information.
• Must possess a high level of ethical conduct, courtesy, and attention to detail.
• Ability to work well under pressure in a team-oriented environment.
• Demonstrated commitment to guest satisfaction and hospitality excellence.

Responsibilities

• Greet guests with a warm, friendly demeanor and open vehicle doors upon arrival.
• Assist guests in exiting their vehicles and offer support with directions or information as needed.
• Safely operate, park, and retrieve guest vehicles in designated valet areas.
• Maintain a professional appearance and demeanor while providing service in a high-volume, fast-paced environment.
• Demonstrate the ability to drive both manual and automatic transmission vehicles efficiently.
• Ensure all interactions reflect four-star/four-diamond service standards.

Skills

Customer service

Communication skills

Discretion

Safety awareness

Teamwork

Education

High School Diploma or GED

Tools

Driver’s license

Job description

Morongo Casino Resort & Spa in California seeks a Runner – Valet to warmly welcome guests, safely park and retrieve vehicles, and ensure a seamless guest arrival and departure in a fast-paced, four-star environment.

You will greet guests, assist with directions, drive a variety of vehicles, and uphold safety and service standards. A high school diploma, valid driver's license, and ability to work evenings/weekends are preferred.