Valet & Guest Experience Specialist

Morongo Casino Resort & Spa; Cabazon (CA); On-site; USD 20,664 - 30,307; Full time

Job summary

Morongo Casino Resort & Spa in Cabazon, CA seeks a valet attendant to greet guests, park and retrieve cars, and provide 4-Star/4-Diamond service. The role requires safe driving of manual transmissions and a polished, welcoming demeanor.

Candidates should have a high school diploma or GED and 1–2 years of resort valet experience; casino experience preferred but not required. Background check for gaming license is required.

Qualifications

• Excellent verbal skills.
• Ability to maintain strict confidentiality of classified information.
• Ability to tactfully and diplomatically deal with the public and staff.
• Must possess excellent business sense and high professional ethics.
• Must possess a high regard for guest service and team member relations.

Responsibilities

• Greet and welcome guests to the Resort.
• Safely park and or retrieve guests’ car into the Valet Parking area.
• Be able to efficiently drive a manual transmission vehicle.
• Ensure 4-Star/4-Diamond level service is delivered to all guests arriving at the Casino.
• Greet guest with a smile and proper greeting.
• Performs other job related duties as assigned.

Skills

Verbal communication

Confidentiality

English proficiency

Guest service

Team relations

Education

High School Diploma or GED

Job description

Morongo Casino Resort & Spa in Cabazon, CA seeks a valet attendant to greet guests, park and retrieve cars, and provide 4-Star/4-Diamond service. The role requires safe driving of manual transmissions and a polished, welcoming demeanor.

Candidates should have a high school diploma or GED and 1–2 years of resort valet experience; casino experience preferred but not required. Background check for gaming license is required.