Valet/Bell Attendant | PT

Omni Hotels & Resorts; Austin (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Omni Hotels & Resorts at Barton Creek Resort & Spa in Austin, TX is seeking a Part-Time Valet/Bell Attendant to greet guests, assist with luggage, and park/retrieve vehicles, upholding 4-Diamond standards. You’ll also help with delivering packages and guiding guests around the resort.

Role requires excellent customer service, ability to work outdoors in all weather, and a valid TX driver’s license. Training on resort amenities and events will be provided.

Qualifications

• Excellent customer service, communication and problem-solving skills.
• Excellent grooming and body language to represent the brand.
• Ability to work outdoors in all weather conditions.
• Must have a valid TX driver's license and a clean driving record.
• Must be able to lift 100–150 lbs and be on your feet for the shift.

Responsibilities

• Demonstrate and maintain 4-Diamond standards of service daily.
• Greet guests warmly and assist with luggage during check-in/out.
• Orient guests to room amenities and provide resort information.
• Efficiently and safely park and retrieve guest vehicles.
• Deliver packages to rooms and deliver newspapers to guest rooms.
• Assist in keeping lobby and drive areas clean and tidy.
• Log runs on the Valet Stand and adhere to policies.
• Complete other duties as assigned by management.

Skills

Customer service

Communication

Problem-solving

Grooming & presentation

Outdoor work in all weather

Vehicle handling

TX driver’s license

Physical stamina

Job description

Omni Hotels & Resorts is seeking a Valet/Bell Attendant | Part-Time for the beautiful Barton Creek Resort & Spa!

Ranked among the best resorts in Texas: Top 5 Resorts in the SouthwestConde Nast Travelerand Top 5 Resorts in Texas Travel + Leisure World'sBest Awards 2025

Responsibilities

• Demonstrate and maintain 4-Diamond standards of service and on a daily basis.
• Greet all guests in a friendly, warm manner welcoming them to the Resort.
• Assist guests with luggage as needed during check in/ check out process.
• Orient guests to room amenities.
• Provide guests with directions and information about the Resort and surrounding area.
• Efficiently and safely park and retrieve guest vehicles.
• Assist with delivering packages to rooms.
• Deliver newspapers to guest rooms.
• Shine shoes upon request.
• Assist in resolving and accommodating requests for guests and members.
• Follow all company policies and procedures., including hotel key policies.
• Responsible for a clean and neat appearance of uniform, wearing name tag.
• Assist in keeping lobby/main drive clean and tidy.
• Maintain ongoing knowledge of all Club events, promotional programs, amenities and services offered at the Resort and Club.
• Understand all emergency procedures.
• Properly "log" all runs on Valet log at the Valet Stand.
• Complete other duties as assigned by management.

Qualifications

• Excellent customer service, communication and problem-solving skills
• Previous Valet/Bell Attendant experience preferred
• Excellent grooming and body language to represent the brand
• Ability to work outdoors in all weather conditions
• Ability to lift, push, and pull 100 - 150 lbs. frequently, and work on feet entire shift
• Must be able to drive manual and automatic transmission, preferred.
• Must have a valid TX driver’s license
• Must be at least 18 years of age withan excellent driving record (less than 2 moving violations in the last two years)
• Must be able to work a variety of shifts, including