Valet Attendant: Welcoming Guests • Daily Pay & Tips

Parking Management Company; Cleveland (OH); On-site; USD 9,700 - 14,000; Full time

Benefits offered by this job

Digital tipping

Daily pay

Training & career growth

Fast-paced environment

Job summary

Parking Management Company, LLC is hiring a Valet Attendant (Guest Service Associate) in Cleveland, OH. You will greet guests, park and retrieve vehicles, and assist with luggage and bell services while maintaining safety and professional service standards.

The role requires a valid driver’s license, strong customer service, and the ability to work in a fast-paced environment across flexible shifts, including mornings, evenings, overnights, weekends, and holidays.

Qualifications

• Valid driver's license and an acceptable driving record based on PMC's standards.
• Ability to safely operate and park a variety of vehicles.
• Strong customer service and communication skills.
• Professional, courteous, and positive demeanor.
• Dependable, punctual, and accountable work habits.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Previous customer service, hospitality, valet, or parking experience preferred.
• High school diploma or GED preferred.

Responsibilities

• Welcome guests and provide friendly, professional, and attentive service.
• Safely operate, park, and retrieve guests' vehicles.
• Use technology and point-of-sale systems to accurately log and track vehicles.
• Assist guests with bell services and luggage storage as needed.
• Follow all traffic safety, vehicle handling, key security, and company procedures.
• Inspect vehicles and accurately document existing damage and parking locations.
• Safeguard guest vehicles, keys, and property while in PMC's care.
• Answer guest questions, address concerns, and provide solutions in a professional manner.
• Maintain a clean, organized, and safe valet area.
• Communicate effectively with teammates, hotel staff, and guests to ensure a seamless guest experience.

Skills

Customer service

Verbal communication

Vehicle operation

Attendance

Safety awareness

Adaptability

Teamwork

Problem solving

Attention to detail

Multitasking

Dependability

Education

High school diploma or GED preferred

Job description

Parking Management Company, LLC is hiring a Valet Attendant (Guest Service Associate) in Cleveland, OH. You will greet guests, park and retrieve vehicles, and assist with luggage and bell services while maintaining safety and professional service standards.

The role requires a valid driver’s license, strong customer service, and the ability to work in a fast-paced environment across flexible shifts, including mornings, evenings, overnights, weekends, and holidays.