Valet Attendant: Warm, Professional Guest Service

Makeready; Portland (OR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

Company 401(k) match

Paid time off

Job summary

The Heathman Hotel in Portland seeks a warm, professional Valet Attendant to join our guest services team. You will safely park and retrieve guest vehicles, assist with luggage and transportation, and deliver gracious, attentive service reflecting The Heathman’s hospitality standards.

As the first and last point of contact for many guests, you will maintain a polished presence at the entrance, ensure timely greetings, and support other hotel teams to create a seamless guest experience.

Qualifications

• Previous valet, guest services, hospitality, or customer service experience preferred.

Responsibilities

• Greet guests warmly upon arrival and departure.
• Safely park and retrieve guest vehicles in a timely manner.
• Maintain a strong presence at the hotel entrance to welcome guests promptly.
• Assist guests with luggage, packages, directions, transportation, and hotel information.
• Open doors for guests and provide assistance as needed.
• Maintain records of vehicle keys, valet tickets, and parking locations.
• Follow safety procedures when driving, parking, and retrieving vehicles.
• Report vehicle damage, guest concerns, safety issues, or unusual incidents to leadership.

Skills

Valet experience

Guest services

Hospitality

Customer service

Job description

The Heathman Hotel in Portland seeks a warm, professional Valet Attendant to join our guest services team. You will safely park and retrieve guest vehicles, assist with luggage and transportation, and deliver gracious, attentive service reflecting The Heathman’s hospitality standards.

As the first and last point of contact for many guests, you will maintain a polished presence at the entrance, ensure timely greetings, and support other hotel teams to create a seamless guest experience.