Valet Attendant: Premium Guest-Service Expert

Reimagined Parking Inc.; Houston (TX); On-site; USD 40,116,000 - 46,133,000; Full time

Benefits offered by this job

Generous PTO

Health plans

Life Insurance

401(k) Plan with match

Employee Assistance Program

Parental and Caregiver Leave

Job summary

Reimagined Parking is seeking a Valet Attendant for Memorial Hermann, Memorial City in Houston, TX. You will greet guests, park and retrieve vehicles, issue tickets, and provide courteous, professional service while following safety standards and company policies.

This full-time position requires 18+ years old, a valid driver’s license with a clean record, and the ability to pass a background check. You’ll work in a fast-paced environment, coordinate with the team, and help with revenue

Qualifications

• Must be at least 18 years of age
• Valid driver’s license with good driving record
• Must pass a background check
• Must be authorized to work in the United States and able to provide documentation verifying eligibility (E-Verify)

Responsibilities

• Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices
• Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location
• Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems
• Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed
• Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items
• Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required
• Request, collect, and accurately process applicable valet fees; assist with reconciling end-of-shift revenue and ticket distribution
• Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary
• Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead
• Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times

Skills

Customer service

Communication

Safety awareness

Job description

Reimagined Parking is seeking a Valet Attendant for Memorial Hermann, Memorial City in Houston, TX. You will greet guests, park and retrieve vehicles, issue tickets, and provide courteous, professional service while following safety standards and company policies.

This full-time position requires 18+ years old, a valid driver’s license with a clean record, and the ability to pass a background check. You’ll work in a fast-paced environment, coordinate with the team, and help with revenue