Valet Attendant: Luxury Guest Service

Caesars Entertainment; Danville (VA); On-site; USD 9,100 - 13,000; Full time

Job summary

Caesars Entertainment in Virginia invites applicants for a Valet Attendant. You will greet guests, park and retrieve vehicles, and collaborate with Bell and Front Desk to ensure smooth arrivals and departures with warmth and professionalism.

The role requires a minimum age, HS diploma or GED, and customer service experience in upscale hotels. You must read, write and speak English, have safe driving skills, and present a neat, energetic, guest‑focused demeanor.

Qualifications

• Minimum of 21 yrs of age.
• HS diploma or GED.
• Casino/Hotel experience preferred.
• Minimum of four (4) years’ customer service experience in an upscale hotel preferred.
• Must have good verbal and written communications skills.
• Must have excellent organizational skills with the ability to identify and prioritize issues, as they arise.
• Skill in establishing and maintaining effective working relationships with co-workers.
• Ability to read, write, and communicate verbally in English.
• 5 years of safe driving experience in vehicle.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

Responsibilities

• Greets customer at Valet Porte-Cochere and assists in transporting luggage to and from vehicles to guest rooms and parks and retrieves customer’s passenger vehicles while creating a seamless guest service experience.
• Safely drive guests’ vehicles to designated areas of Valet lots while completing the appropriate tasks including damage report, proper recording of space number, and delivery of keys to the cashier desk.
• Accurately completes luggage tags and valet tickets which include inspection of vehicle for prior damage.
• Safely returns any vehicles from the Valet parking area back to customers while maintaining a safe speed and aware of surrounding activity while driving.
• Reporting all issues and concerns immediately to the supervisor.
• Maintain energy and enthusiasm, willingness to serve, and consistently demonstrate property and company service standards for the duration of shift.
• Exhibits a sincere desire and compliance with all guest requests.
• Will demonstrate sense of urgency when assisting guests, maintaining a calm and composed look.
• Proactively offers service/assistance, and offers personalized recommendations based on current events and offers without prompting
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Must present a well-groomed appearance.
• Maintain a clean, organized, and safe valet area.
• Comply with regulatory, company and department policies and procedures, security guidelines and departmental SOPs.
• Requiresseldomsitting, kneeling, lifting/carrying of 51-100 lbs.;occasionalbending,reaching, andcrouching
• Copying & writing of numbers .
• Eye/hand coordination and manual dexterity as well as the ability to distinguish letters,symbols and currency.
• Work area is subject to variable temperatures.
• Wage: $8.88 per hour plus tips

Skills

Customer service

Verbal & written communication

Safe driving

English proficiency

Education

HS diploma or GED

Job description

Caesars Entertainment in Virginia invites applicants for a Valet Attendant. You will greet guests, park and retrieve vehicles, and collaborate with Bell and Front Desk to ensure smooth arrivals and departures with warmth and professionalism.

The role requires a minimum age, HS diploma or GED, and customer service experience in upscale hotels. You must read, write and speak English, have safe driving skills, and present a neat, energetic, guest‑focused demeanor.