Valet Attendant - Fast-Paced Guest Service Pro

Reimagined Parking; Dallas (TX); On-site; USD 14,000 - 20,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Job summary

Reimagined Parking is seeking a Valet Parking Attendant at L21081307_5151 Harry Hines Blvd. The role focuses on safely parking and retrieving guest vehicles while delivering exceptional customer service.

You will work with the Operations Manager to ensure efficiency, safety, and professional client interaction. The position requires physical mobility, valid driver’s license, background check, and the ability to work full-time hours in a fast-paced environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to communicate with guests.
• Ability to learn quickly and use sound decision making to thrive in fast-paced environments.
• Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot.
• Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift.
• Previous valet experience preferred.
• Ability to operate manual transmission vehicles (stick shift).

Responsibilities

• Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices
• Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location
• Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems
• Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed
• Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items
• Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required
• Request, collect, and accurately process applicable valet fees; assist with reconciling end-of-shift revenue and ticket distribution
• Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary
• Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead
• Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times

Skills

Excellent customer service

Strong communication

Rapid learning

Vehicle operation

Mobility for shift

Valet experience

Manual transmission

Job description

Reimagined Parking is seeking a Valet Parking Attendant at L21081307_5151 Harry Hines Blvd. The role focuses on safely parking and retrieving guest vehicles while delivering exceptional customer service.

You will work with the Operations Manager to ensure efficiency, safety, and professional client interaction. The position requires physical mobility, valid driver’s license, background check, and the ability to work full-time hours in a fast-paced environment.