Valet Attendant — Elevate Guest Arrival Experience

Hei Hotels Inc.; United States; Remote; USD 14.000 - 19.000; Vollzeit

Benefits dieser Stelle

401(k) matching

Pet insurance

Vision insurance

Vacation/Sick/Holiday

Zusammenfassung

HEI Hotels and Resorts is seeking a friendly and dependable valet/guest services associate to welcome guests and assist with vehicle handling at The Woodlands location. You will transport guests and luggage, greet visitors, and help with directions and amenities while maintaining driveways and safety standards.

Hotel experience is preferred, with a focus on exceptional customer service, diplomacy, and reliable presence.

Qualifikationen

• Hotel/guest-service experience preferred.
• Ability to manage high-pressure guest interactions with tact.
• Ability to read luggage tags, claim checks, and pickup/drop-off points.

Aufgaben

• Transport guests to airport or designated site in a courteous, timely manner.
• Park and retrieve guest vehicles; manage tickets to ensure correct delivery.
• Greet guests with a warm welcome and provide directions to hotel facilities.
• Assist guests with loading/unloading luggage and guiding them to vehicles.
• Maintain smooth driveway traffic flow and ensure accessibility at main entrance.

Kenntnisse

Guest service

Patience and diplomacy

Communication skills

Luggage handling

Driving record

Situational awareness

Jobbeschreibung

HEI Hotels and Resorts is seeking a friendly and dependable valet/guest services associate to welcome guests and assist with vehicle handling at The Woodlands location. You will transport guests and luggage, greet visitors, and help with directions and amenities while maintaining driveways and safety standards.

Hotel experience is preferred, with a focus on exceptional customer service, diplomacy, and reliable presence.