Valet Attendant - Customer-First Concierge (Full-Time)

ADP, Inc.; Lakeland (FL); On-site; USD 14,000 - 16,000; Full time

Job summary

Beacon Hill Hospitality in Lakeland, FL is seeking a full-time Valet Attendant to provide warm, empathetic service to patients and visitors, assist with parking, and perform front-door concierge duties. The role requires a valid driver's license, ability to drive a manual transmission, and a focus on safety and appearance.

Responsibilities include greeting customers, handling cash and keys, and maintaining a clean, organized work area in an outdoor setting subject to weather conditions.

Qualifications

• Possesses exceptional customer service skills – maintains a warm, friendly and professional demeanor when working with other employees, patients and visitors.
• Must have and maintain a valid drivers license and clean driving record
• Ability to drive a manual transmission preferred
• Ability to read, understand, and communicate effectively both verbally and on paper
• Ability to Solve Problems, but knows when to ask for input and help.
• At least one year related experience preferred.
• For insurance purposes, must be at least 19 years of age and be able to pass a criminal background and drug screen

Responsibilities

• Provides a warm welcome to each patient, visitor and/or customer, facilitating their access to and use of the establishment.
• Performs valet services of parking, retrieving, and delivering customer vehicle
• Moves quickly and safely to get to customer’s vehicle, drives it slowly and carefully
• Follows all standard operating procedures and safety policies
• Provides “front door assistance” to customers entering and exiting the establishment by offering information, direction, and assistance.
• Follows site specific safety and security procedures
• Follows all appearance standards, including uniform
• Greets and welcomes customers, facilitating their access to and use of the establishment.
• Handles cash, valet tickets, keys, and equipment in accordance with company policies.
• Performs concierge duties as needed. Hails taxicabs and stands at the front door or designated area in order to provide assistance.
• Ensures a clean working area by keeping the area neat and free of debris.

Skills

Customer service

Driver's license

Clean driving record

Manual transmission

Communication skills

Job description

Beacon Hill Hospitality in Lakeland, FL is seeking a full-time Valet Attendant to provide warm, empathetic service to patients and visitors, assist with parking, and perform front-door concierge duties. The role requires a valid driver's license, ability to drive a manual transmission, and a focus on safety and appearance.

Responsibilities include greeting customers, handling cash and keys, and maintaining a clean, organized work area in an outdoor setting subject to weather conditions.