Valet Attendant & Bellman | Seasonal

Omni Hotels & Resorts; Florida; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Valet Attendant to enhance the guest experience at a luxurious resort. This role involves parking and retrieving vehicles while providing exceptional service to guests. You will be the first point of contact, ensuring guests feel welcomed and informed. Ideal candidates will have strong customer service skills, a valid driver's license, and the ability to drive both manual and automatic vehicles. Join a team that values respect, gratitude, and empowerment, and be part of creating memorable moments for guests in a beautiful coastal setting.

Qualifications

• Must pass pre-employment drug screen.
• Ability to drive vehicles with automatic and manual transmission.

Responsibilities

• Park and return guests' vehicles promptly and safely.
• Greet and assist guests with luggage and directions.
• Maintain cleanliness of the front drive and lobby area.

Skills

Customer Service Skills

Driving Skills

Basic English Communication

Education

Valid Florida or Georgia Driver’s License

19 Years of Age or Older

Job description

Location

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.

Job Description

To park and return guests vehicles promptly, courteously and safely, and to provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative.

Responsibilities

Essential Functions:

1. Park guest’s vehicles
2. Greet and welcome guests to the Hotel
3. Display ability to provide directions to guests
4. Display ability to manage high guest flow while operating vehicles in a safe and careful manner
5. Retrieve guest’s vehicles
6. Assist guests with luggage when necessary
7. Assist Bell staff when needed
8. Complete Daily Valet Log
9. Display ability to complete vehicle inspection and vehicle tagging
10. Accept other special duties as required by management
11. Demonstrate knowledge of Bell staff functions to assist during peak operations
12. Display the ability to operate both manual and automatic transmissions
13. Display ability to provide guests with local and hotel activities and information
14. Demonstrate proper Omni phone answering standards
15. To assist in the transport and storage of guests’ luggage
16. To properly “log” all trips originating from the “Bell Stand.”
17. Knowledge about daily events happening within each hotel.
18. Responsible for a clean and “smart” appearance of uniforms.
19. Knowledgeable about all hotel amenities.
20. Responsible for the cleanliness and upkeep of the front drive and lobby area.
21. Interact with every guest using Omni Standards.
22. Fully understand and implement “Moments of Service”.
23. Call taxi for guests as needed.
24. Direct guests to the Front Desk.
25. Inform leaders of any challenges in the process.

Qualifications

• Valid Florida or Georgia driver’s license
• Clean MVR and 19 years of age or older
• Excellent driving record
• Must pass pre-employment drug screen
• Ability to drive vehicles with automatic and manual transmission
• Strong customer service skills
• Ability to understand and speak basic English in order to communicate with guests and co-workers
• Ability to stand for 8 hours at a time, walk quickly and run
• Ability to lift up to 50 lbs.
• Ability and willingness to work outdoors in inclement weather including rain, snow, wind, and heat
• Ability and willingness to work a varied schedule which includes working on weekends and holidays
• Ability to drive both manual and automatic

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail].