Driver/Bellman

Kerzner International; United States; Remote; USD 30,000 - 45,000; Full time

Job summary

At One&Only, we are seeking a Driver/Bellman who will assist with guest transportation and luggage handling, ensuring high standards of service. This role involves creating a welcoming environment and requires a valid driver's license along with previous experience in a luxury setting. Join us to provide unforgettable experiences and create lasting memories for our guests.

Benefits

Medical insurance

Health Savings Account

Dental, vision & life insurance

5 weeks of PTO

8 paid holidays

Complimentary meal per shift

Discounts at F&B outlets on property

Winter season ski pass

Qualifications

• Must have a valid driver's license.
• Experience in a luxury hotel preferred.

Responsibilities

• Provide bell service, greeting guests and handling luggage.
• Assist with transportation to/from the airport and local areas.
• Maintain a tidy lobby and ensure guest satisfaction.

Skills

Guest Service

Communication

Transportation

Education

Driver's License

Experience in a Luxury Hotel

Job description

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At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

The Driver/Bellman assists with the transportation and delivery/collection of guests’ luggage, parcels, faxes, messages, etc. They also assist in keeping the lobby tidy and ensure all guests receive prompt, cordial, and efficient attention and service throughout their stay. The Driver/Bellman is responsible for the first & last impression regarding arrival and departure experiences accordingly.

Key Duties & Responsibilities

Provide bell service which includes greeting the guest, offering luggage assistance to/from their room, and ensuring all luggage is well maintained and handled properly

Provide transportation which includes to/from the airport or locally, and door assistance when needed

Helping to create a friendly and welcoming environment

Dealing with guest arrivals and departures as per hotel standards

Assist guests in giving them directions and providing important information about the hotel

Respond to all guests’ needs quickly, efficiently, and courteously

To be aware of all functions, conferences, and special events taking place in the resort

Assist security in monitoring for suspicious activity

Practice proper telephone etiquette with colleagues and hotel guests

Ensure prompt, accurate, and courteous delivery and collection of any luggage, parcels, or mail

Ensure correct and secure storage procedures are always followed

Be fully familiar with the room types and location of guest rooms / private homes

Valet parking of guest cars and ensuring the keys are securely stored

Be familiar with all facilities and services within the hotel and offer general information as required

Provide immediate assistance to guests as requested

To assist with any other duties as required by the Director or another member of the management team

Education or Certifications

Must have a driver’s license

Experience in a luxury hotel preferred

Full-Time Year-Round

• Medical insurance - 80% of premium paid by employer
• Health Savings Account with $50 employer contribution per pay period
• Dental, vision & life insurance- 100% of premium paid by employer
• 5 weeks of PTO (Paid Time Off)
• 8 paid holidays
• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• 14 nights per year at $100/night* at Kerzner Properties worldwide
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Seasonal

• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.