Valet Attendant

The Bay Club Company; Redmond (WA); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Club Membership

Competitive Compensation

Paid Time Off

Health Insurance

Employee Discounts

Continuing Education

Career Growth Opportunities

Community Involvement

Job summary

The Bay Club Company is seeking a Valet Attendant in Redmond, WA to safely park and retrieve vehicles for members and guests, while delivering a high-quality, consistent experience. You will greet guests, manage vehicle movement, and support club operations with professionalism and reliability.

This role requires three years of driving experience, strong customer service skills, and the ability to drive manual transmission vehicles. Weekend and holiday availability may be required.

Qualifications

• Minimum three years of driving experience.
• Experience providing strong customer service.
• Ability to drive a manual transmission vehicle.

Responsibilities

• Warmly greet members and guests.
• Accept vehicles and shuttle them between the valet loop and parking area.
• Track vehicle return times for guests.
• Drive safely through parking areas and assist with traffic flow.
• Resolve conflicts calmly and professionally.
• Maintain a clean parking area and support other departments as needed.
• Attend events and training as required.

Skills

Driving experience

Customer service

Safety-conscious

Team player

Initiative

Job description

The Valet Attendant is responsible for safely driving and parking member and guest cars on arrival and retrieving them upon departure. Responsibilities include maintaining and delivering a consistent, positive, satisfying experience for members, guests, and Associates.

Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”.

Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete’s Promise:

Our Mantra:

Respect The Past

Accept Responsibility

Pay it Forward

Our Actions We Live By:

Actions We Live By. It’s who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team.

One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

Service Forward

Ruthlessly Consistent

Do the Right Thing

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS

• Warmly greeting each member with a smile; accepting vehicles and riving the cars between the valet loop and the valet parking lot
• Keeping track of times that club visitors will be returning to their vehicles
• Running between the valet loop and back parking lot to retrieve cars in a timely manner
• Carefully driving through a congested parking lot with safety being the primary concern
• Diffusing member conflict situations with tact and professionalism
• Communicate timely and follow up as appropriate
• Clean and maintain parking lot, support other departments in down time
• Active participation in events, programs, meetings and training
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
• Schedule varies and may require weekend and holiday hours, days and evenings

Qualifications

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily . The requirements listed below are representative of the knowledge, skill and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILL S & KNOWLEDGE

Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures; ability to effectively present information and respond to questions from children, managers, Associates, members, and the general public .

Ability to identify problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.

EXPERIENCE

• Minimum three years of driving experience; safely drive a manual transmission vehicle
• Minimum of one year customer service experience
• Excellent customer service attitude and abilities; professional and friendly manner
• Enthusiastic, responsible and dependable team player
• Self-motivated, takes initiative; willingness to acquire new skills
• Well organized and detail oriented

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. While performing the duties of this job, the Associate is regularly required to stand for extended periods ; use hands and finger s , handle or feel; reach with hands and arms; and talk and hear. The Associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

The noise level in the work environment is usually moderate.

The language skills, reasoning ability, physical demands, and work environment described are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB DESCRIPTION REVISION

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.

An Equal Opportunity Employer

The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.

$17.13 - $19.50 / hour

Other Compensation and Benefits

More Than a Job. A Place to Grow.

At The Bay Club Company, we believe your career should be more than a job. It should be an opportunity to grow, build meaningful connections, and be part of a healthy, active community.

• Club Membership -- Enjoy complimentary access to Bay Club facilities and experience all that membership has to offer, from sports and fitness to family fun, recreation, and community.
• Competitive Compensation -- Competitive pay with opportunities to grow your earnings as you grow in your career.
• Paid Time Off* -- Time to recharge, spend time with the people you care about, and enjoy life outside of work.
• Health Insurance* -- Benefits designed to support your health and well-being.
• Employee Discounts -- Save on club services, programs, and amenities.
• Continuing Education -- Build your skills and knowledge through ongoing learning and development opportunities.
• Career Growth Opportunities -- Develop your skills, take on new challenges, and pursue opportunities to advance within Bay Club.
• Community Involvement -- Be part of a team that makes a positive impact in our clubs and communities.

*Benefits are available to eligible Full-Time associates. Full-Time status eligibility begins at an average of 25 hours worked per week.

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