Valet Attendant

Main & Vine; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Main & Vine in Cincinnati is seeking a courteous Valet Attendant to warmly assist guests, manage vehicle traffic, and help with luggage during arrival and departure. You will open doors, greet guests, and ensure prompt, safe parking while providing information on local amenities and hotel services.

The role emphasizes teamwork with Concierge and Front Office, adherence to safety policies, and maintaining a professional appearance and conduct at all times. Experience in hospitality is preferred.

Qualifications

• Experience in hospitality or valet service preferred.
• Strong customer service mindset with a friendly demeanor.
• Ability to communicate clearly with guests and team members.

Responsibilities

• Open doors and assist guests entering and leaving the property.
• Direct and monitor vehicle traffic to ensure safe, smooth flow and proper parking.
• Provide information about property amenities, hours, and local areas of interest.
• Ensure safety and security of parking areas and keys; report hazards.
• Assist with luggage handling and transport to rooms or bell area.
• Support Concierge and Front Office as needed and follow safety policies.

Skills

Hospitality

Customer Service

Communication

Job description

Job Description

The Valet Attendant provides exceptional hospitality services to guests in an attentive, friendly, and efficient manner. In this key role, you will offer information about check-in, opens and closes car doors and hotel entrance doors, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage during arrival and departure.

Job Description

The Valet Attendant provides exceptional hospitality services to guests in an attentive, friendly, and efficient manner. In this key role, you will offer information about check-in, opens and closes car doors and hotel entrance doors, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage during arrival and departure.

Job Responsibilities

• Open doors and assist guests/visitors entering and leaving property
• Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic
• Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
• Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager
• Maintain security of vehicles and vehicle keys
• Communicate parking procedures to guests/visitors
• Identify and explain room features to guests
• Transport guest luggage to and from guest rooms and/or designated bell area
• Assist with luggage storage and retrieval
• Assist guests in/out of vehicles, including assisting with loading/unloading luggage
• Assist Concierge and Front Office staff with guest requests and services, as needed
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
• Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional
• Develop and maintain positive working relationships with others
• Perform all other duties as assigned by supervisor

Job Requirements

• Standing at least 8 hours a day. Running up to 200 yards, 50 times a day or more
• Entering and exiting customers vehicles 75 or more times daily
• Lifting wheelchairs, strollers, walkers, baggage, gifts, etc. (in and out of customers vehicles)
• A valid driver's license to operate a motor vehicle. This license must have been held for at least one year prior to applying.