Valet Assist Attendant

Legacy Parking Company; Atlanta (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

Legacy Parking Company in Atlanta is seeking a Valet Assist Attendant to serve as a front-line ambassador, greeting guests, opening doors, and guiding arrivals with a polished first impression.

This full-time role Monday through Friday blends hospitality with curbside operations to keep the drive safe, orderly, and welcoming, with attention to uniform standards and customer service.

The position emphasizes presence, guest guidance, and efficient vehicle flow in a busy property setting.

Qualifications

• Experience in hospitality or customer service preferred.
• Strong communication and friendly demeanor.
• Able to stand/walk for long periods and assist guests.

Responsibilities

• Greet guests and assist with inflow and outflow at the curb.
• Direct traffic and keep the drive safe and orderly.
• Assist with luggage and passengers as needed.
• Maintain valet stand and uniform appearance.
• Complete shift documentation and transfer keys and tickets.
• Provide the company’s standards of service with every guest exit.

Skills

Guest service

Communication

Punctuality

Professional appearance

Job description

Description

About the Role

Legacy Parking manages parking as an asset — and the drive is where an owner’s asset meets its guests. The Valet Assist Attendant is a front-line ambassador for both Legacy and the property, setting the tone for every arrival and departure. This role blends attentive hospitality with disciplined curbside operations to keep the drive safe, orderly, and welcoming.

Valet Assist:

The attendant is stationed at the drive to greet guests, open doors, assist with luggage and passengers, direct traffic, and manage the flow of the entrance — while guests typically park their own vehicles nearby. Valet Assist may also include parking or repositioning vehicles when needed. The emphasis is on presence, guidance, and a polished first and last impression rather than full vehicle custody at all times.

This position is full time, Monday through Friday.

Key Responsibilities

• Verify the necessary supplies at the start of each shift.
• Park and retrieve customers' vehicles in a safe and timely manner.
• Assist customers and their passengers in and out of their vehicles, including helping them with their luggage and/or personal items.
• Control traffic on the drive to ensure a smooth flow at all times while ensuring the drive itself is safe for pedestrians.
• Maintain a neat and orderly valet stand and drive at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings.
• Complete the necessary end of shift documentation and transfer vehicle keys and supporting tickets to the next shift's employees.
• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.

What Success Looks Like

Every guest leaves with a better impression of the property than when they arrived. The drive stays safe and flows smoothly, documentation is accurate at every shift change, and Legacy’s standard of service is delivered consistently — because how a guest is treated at the curb reflects directly on the owner’s asset and their tenant relationships.